Intruder Alarm
Customer Guide

Arming the System (Before Exit):

• Enter your PIN Code.
• Press <ENTER>.

Disarming the System:

• Enter your PIN Code.
• Press <ENTER>.

Stopping and Resetting Alarms:

• Enter your PIN Code.
• Press <ENTER>.

Arming the System in Stay Mode:

• Press <STAY>.
• Enter your PIN Code.
• Press <ENTER>.

• Ready Light: Indicates zones are sealed and the system is ready to be armed.
• Armed (LCD Text): Displays when the system is fully armed.
• Memory (LCD Text): Displays when viewing event history.
• Bypass (LCD Text): Displays when one or more zones are bypassed.
• Program (LCD Text): Displays when the system is in user programming mode.
• CHIME (LCD Text): Displays when the chime function is active.
• Mains (LCD Text): Displays when the panel is operating on mains power.
• Trouble Indicator (Light & LCD Text): Illuminates or flashes to indicate a system trouble condition, with specific details shown on the LCD screen.

Default Master Code: 123 (It is highly recommended to change this immediately after installation).

Changing the Master Code:

1. Enter CLIENT mode by pressing <PROGRAM>, then your Master Code, then <ENTER>. The LCD will show 'Client:'.
2. Press <PROGRAM>, then 1, then <ENTER>, then 1, then <ENTER> again.
3. The current Master Code digits will be displayed. Enter your new Master Code (1 to 6 digits) and press <ENTER>.
4. The new code will flash back with three short beeps for success, or one long beep if not accepted.
5. To exit, press <PROG>, then <ENTER>.

Adding or Changing User Codes (User 2 to 100):

1. Enter CLIENT mode (as above).
2. Press <PROGRAM>, then 1, then <ENTER>, then the User Number (2 to 100) you wish to add/change, then <ENTER>.
3. If a code exists, it will be displayed. Enter the new code (1 to 6 digits) and press <ENTER> to save.
4. The new code will be displayed with three short beeps.
5. To exit, press <PROG>, then <ENTER>.

Deleting a User Code:

1. Follow the steps for 'Adding or Changing User Codes'.
2. When prompted to enter the new code, simply press <ENTER> without entering any digits. This will delete the existing code.

• Battery Low:
  Cause: The main control panel battery is low.
  Action: Contact your alarm installer to arrange for battery replacement.
• Mains Failure:
  Cause: The alarm panel has lost its main power supply.
  Action: Check if there's a power outage in your property or if the circuit breaker for the alarm system has tripped. If power is restored and the fault persists, contact your alarm installer.
• Telephone Line Failure:
  Cause: The telephone line connected to the alarm panel is disconnected or faulty.
  Action: Check your telephone line connection. If you have a monitored system, contact your alarm installer as the system may not be able to communicate with the monitoring station.
• Radio Detector Battery Low:
  Cause: A wireless detector (e.g., motion sensor, door contact) has a low battery.
  Action: Identify the specific detector (usually displayed on the keypad) and contact your alarm installer to replace the battery.
• Zone Inactivity Timeout:
  Cause: A zone has not detected activity for a programmed period, potentially indicating a sensor issue or a blocked sensor.
  Action: Check the area of the reported zone for obstructions or sensor damage. If the issue persists, contact your alarm installer.

To Arm the System in Away Mode:

1. Ensure all windows and doors are closed and that the Ready indicator is on.
2. Press and hold the Away key for 2 seconds and, if required, enter your [access code] or present your proximity tag. Alternatively, press [*][0] for Quick Arm.
3. The Armed indicator turns on, the Ready indicator remains lit, and the Exit Delay timer begins counting down.

To Disarm the System:

1. Enter your [access code] or present your proximity tag anytime the system is armed.

• Ready (green light): Indicates the system is normal and ready to be armed. All zones must be secured or bypassed, and the system disarmed for this light to activate.
• Armed (red light): Indicates the system is armed. If both Ready and Armed lights are on, an Exit Delay is in progress.
• Trouble (yellow light): On indicates a system malfunction or tamper. Flashing indicates a low battery condition on the keypad. To view trouble, enter [*][2]. Correcting the trouble turns off the indicator.
• AC Power: On indicates AC power is present. Off when AC is absent.
• Memory: Indicates that there are alarms in memory.
• Bypass: Indicates that there are zones bypassed.
• Program: Indicates that the system is in Installer or User's programming, or that the keypad is busy (flashing). If an Access Code is required while accessing [*] menus, this LED is ON and solid.
• Away: Indicates that the panel is armed in the Away Mode.
• Fire: Indicates that there are fire and/or CO alarms in memory.
• Stay: Indicates that the panel is armed in the Stay Mode.
• Chime: On when the Chime function key is pressed to enable Door Chime. Off when disabled.
• OPEN: Used with clock digits to indicate activated zones (not alarm).
• System Trouble: Indicates that a system trouble is active.
• Night: Indicates that the panel is armed in the Night Mode.

Managing User Access Codes:

The system supports various user access codes (User, Supervisor, Duress, One-Time User) in addition to Installer and Master codes. The length of access codes (4, 6, or 8 digits) is configured by the installer.

To Add or Change User Access Codes:

1. Press [*][5] or navigate to "Access Codes" and press [*].
2. Enter your Master or Supervisor code.
3. Enter the [User #] (e.g., 01-48 depending on panel model) or scroll to the desired user and press [*].
4. From the desired user, press [*] or [1].
5. Enter a new 4, 6, or 8-digit access code.

To Delete a User Access Code:

1. Follow steps 1-3 above to select the desired user.
2. From the desired user, press [*] or [1].
3. Press [*] again to delete the code.

Default Codes: Default codes are typically set by the installer. The Master Code is User #01.

• Service Required: This is a general trouble condition. Cause: Assorted trouble types. Action: Time and Date troubles can be resolved by resetting the Time/Date (press [*][6][0][1]). For all other troubles, call for service.
• Battery Trouble: The system has detected a battery trouble condition. Cause: Main panel battery or keypad battery is low or faulty. Action: Call for service.
• Bell Circuit Trouble: Problem with the bell/siren wiring or device. Cause: Wiring issue or faulty bell/siren. Action: Call for service.
• AC Power Failure: The system is not receiving AC power. Cause: Power outage, transformer unplugged, or blown fuse. Action: Check if there's a power outage. Ensure the transformer is securely plugged into the outlet. If the problem persists, call for service.
• RF Jam: Radio frequency interference is preventing wireless devices from communicating. Cause: External radio interference. Action: Call for service.

Setting the system:

• Make sure the display shows the standby screen.
• Enter your access code or present your proximity tag to the keypad.
• Select the desired setting option (Full Set, Part Set B/C/D, Full Set All, or Partitions) using the up/down arrows and tick key.
• If selecting Partitions, choose the partitions to set and their state (unset to full set, unset to part set) using arrows and tick key.
• Press the tick key to confirm.
• If a fault warning appears, press the tick key to override (if allowed by installer) or contact installer.
• Listen for the continuous exit tone. The system sets after a specified time, or when an exit-terminate button is pressed, final door closed, or lock operated.

Unsetting the system:

• Enter through the designated entry route.
• If an entry tone is heard, go directly to the keypad.
• Enter your access code or present your proximity tag to the keypad.
• If using a partitioned system, select the partition(s) to unset using arrows and tick key.
• Press the tick key to confirm.
• The system unsets.
• If a fault warning appears, press the tick key to acknowledge and contact installer.

• Keypad display: Shows standby screen, access code entry (asterisks), setting options, partition status (U=unset, S=full set, PB/C/D=part set), fault warnings (e.g., 'Batt 1 Low/Missing', 'Tech Zone Alarm'), remaining exit time, 'System Set' confirmation.
• ABCD keys (i-KP01): May glow to show which part of the system is set.
• Set/Unset LEDs (i-KP01): May glow to show which part of the system is set.
• Navigation key: Glows red if the system is unset and an alert is present.
• Internal sounders: Give a short 'beep' once or twice per second for alerts until acknowledged.

• User Code Entry:
• Each user must have a unique access code.
• Master or Admin users can add new users, specifying name, type, partitions, and access code.
• Users can change their own access code via the 'Users' menu (if allowed by their user type).
• Proximity tags, remote controls, and other devices can be assigned to users.
• User 001 is the default master user and cannot be deleted.
• If a user forgets their code, a master or admin user must delete and recreate the user.
• Access Levels (User Types):
• Master user: Full access to all user actions and menu options, including adding/deleting other users. Always belongs to all partitions. User 001 is the default master user.
• Admin user: (Partitioned systems only) Similar to master user but limited to one or more partitions. Can add/delete/edit other users within their partitions, but not master users.
• Normal user: Can set/unset the system and access limited user options (e.g., omit zones, change own access code, view log, operate outputs). Cannot add or delete users.
• Partition user: (Partitioned systems only) Similar to normal user, but must set/unset allocated partitions from keypads assigned to those partitions.
• Duress Code: (Not i-on Compact) Can set/unset the system, but using the code notifies the Alarm Receiving Centre (ARC). No access to user menu.
• Guard: (Not i-on Compact) Can only unset the system when in alarm and set it again. No access to user menu.
• Set Only: (Not i-on Compact) Can set the system but not unset it. No access to user menu.
• Shunt Code: (Not i-on Compact) Used only for activating and deactivating shunt groups. When used, all zones in the assigned shunt group are shunted.
• Easy Set: (Not i-on Compact) Sets or unsets the whole system (part-setting) or all allocated partitions (partitioned).

• Low Battery/Missing Battery: The keypad displays 'Batt 1 Low/Missing' and internal sounders beep. Cause: Battery is low or disconnected. Action: Press the tick key to acknowledge, then contact your installer for assistance.
• Communication Fault: An alert is present, navigation key glows red, and internal sounders beep. Cause: Issue with communication to the Alarm Receiving Centre (ARC) or other system components. Action: Press the tick key to acknowledge, then contact your installer for assistance.
• Active Zone (System Not Setting): The system does not set, and the display shows an active zone (e.g., 'Zone 001 Front Door'). Cause: A door/window is open, or a detector is active. Action: Close the door/window or ensure the area is clear. If the problem persists, press the tick key to override (if allowed by installer) and contact your installer.
• Technical Alarm: The keypad displays 'Tech Zone Alarm' and internal sounders beep. Cause: A technical alarm zone (e.g., freezer monitor) is active. Action: Rectify the problem (e.g., close freezer door). If the problem persists, press the tick key to acknowledge and contact your installer.
• System Not Unsetting: The system does not unset after entering the access code. Cause: Incorrect access code entered, or a system fault. Action: Re-enter the access code carefully. If the problem persists, contact your installer for assistance.

To Full Set the system:

• Enter your PIN code then press the 'A' button.
• A 30-second exit timer begins with a constant tone.
• Leave by the agreed exit route and close the door.
• After the exit timer, two beeps confirm setting completion.

To Part Set the system:

• Enter your PIN code then press the 'B' button.
• A 30-second exit timer begins.
• Leave the protected area by the agreed route.
• A double beep confirms setting completion.

To Unset the system:

• Enter the protected area by the agreed route. A timed entry period begins with a pulsed tone.
• Enter your user PIN code then press 'ent'.
• Alternatively, present your Prox tag or card to the reader.

• 'A' button (scroll forward/FULL set): Activates full set.
• 'B' button (scroll backward/PART set): Activates part set.
• 'ent' button: Saves current setting or activates displayed command.
• 'esc' button: Aborts an operation or returns to the previous menu.
• Display messages (e.g., 'ALERT-AC FAIL'): Indicates specific fault conditions.
• Keyfob LEDs: Flash until panel responds; stay on for 3 seconds for successful response; stop flashing for unsuccessful response.

Each user has a unique identity (PIN code, prox tag, or wireless keyfob). Different access levels can be assigned to users to control specific alarm system functions.

Default User PIN Code: The default user PIN code is 1234. It is strongly recommended to change this code immediately.

To Program User Codes (via Keypad):

• Enter your PIN code, then press 'ent' to enter menu mode.
• Navigate to the 'Codes' menu (42 ent).
• Follow on-screen instructions to change or add user codes.

• Fault 1: System cannot set (Open Zone)
  Cause: A door or window is open, or a detector is faulty.
  Action: Check all protected areas to ensure doors and windows are closed. If the fault persists, contact your installer.
• Fault 2: AC Fail / Power Loss
  Cause: The main power supply to the alarm panel has been interrupted.
  Action: Check if there's a power cut in your property or if the alarm's power plug is dislodged. If power is restored and the fault remains, contact your installer.
• Fault 3: Alert Condition (Intermittent Beep)
  Cause: A fault condition has occurred while the system is unset.
  Action: At the nearest keypad, enter your PIN code. The keypad will display the cause. Use 'A' and 'B' to scroll through messages. Press 'ent' or 'esc' to reset if the condition has cleared. If not, contact your installer.
• Fault 4: Communication Test Failed
  Cause: The communication path to the Alarm Receiving Centre (ARC) is not working correctly.
  Action: This usually requires an installer to diagnose and fix. You can attempt a communication test (PIN + '#' + '0' simultaneously) to confirm, but if it fails, contact your installer.
• Fault 5: System not responding to Keyfob/Prox Tag
  Cause: The keyfob battery is low, or the tag is not correctly presented, or the device is not programmed to the system.
  Action: Ensure the keyfob battery is not flat. Present the prox tag firmly to the reader. If issues persist, contact your installer to check device programming.

To Set the System (Full Set):

• Ensure all doors and windows are closed and premises are vacated.
• The Day LED should be on.
• Enter your 4-digit code (default 0123).
• The exit tone will begin. Leave the premises by the agreed exit route.
• The exit tone becomes rapid during the last 10 seconds and then stops when the system sets. The Day LED goes off.

To Unset the System:

• Enter the premises by the agreed entry route. The system will produce an entry tone. The Power LED is on and the Day LED is off.
• Enter your 4-digit code (default 0123).
• The system unsets with a double beep. The Day LED comes on.
• If any Zone, TA (Tamper) or PA (Attack) LEDs come on, an alarm has occurred. Seek assistance before investigating.

To Silence an Alarm and Reset the System:

• Enter your 4-digit code. The alarm will stop.
• The Zone, Tamper (TA) or Attack (PA) LEDs will come on to show the cause of the alarm (flashing for first alarm, steady for subsequent).
• Press [RESET].
• If all Zone, TA, or PA LEDs go out and the Day LED comes on, the system has been reset.
• If LEDs continue to flash or the keypad stops working (fault-lockout), contact your installer.

• Power LED: Lit when mains power supply is present. Goes out if mains power fails.
• Day LED: Lit when the system is unset (Day mode). Goes off when the system is set.
• Zone LEDs (1-8): Lit if a zone is active or in alarm. Flashing indicates the first zone in alarm after an event.
• TA (Tamper) LED: Lit if a tamper alarm has occurred.
• PA (Personal Attack) LED: Lit if a personal attack alarm has occurred.

Default User Code: The default user code 1 is 0123. It is recommended to change this immediately.

Changing User Codes (User 1):

• Press [PROG] then enter your 4-digit code.
• Press [8] to enter User Set-Up.
• Press [1] or [2] to edit the required user (User 1 or User 2).
• Enter the new 4-digit code. A double beep confirms acceptance; a flat tone means the code is rejected (e.g., already in use).
• Press [RESET] twice to exit Programming mode.

Changing User Codes (User 2):

• User code 2 operates like user code 1 but cannot change or delete user code 1.
• Press [PROG] then enter user 2's 4-digit code.
• Press [8] to edit user 2.
• Enter the new 4-digit code. A double beep confirms acceptance; a flat tone means the code is rejected.
• Press [RESET] twice to exit Programming mode.

Deleting User Code 2:

• User 1 or User 2 can delete User Code 2.
• Press [PROG] then enter User 1's or User 2's 4-digit code.
• Press [8] to enter User Set-Up.
• Press [2] to edit user code 2.
• Press [OMIT] to delete user code 2.
• The message 'Code Deleted' is displayed (LCD keypad).
• Press [RESET] twice to exit Programming mode.

• Fault: Power indicator goes out when mains power is present.
  Cause: A fault may have developed on your system.
  Action: Contact your installer.
• Fault: System requires installer reset after an alarm (LEDs continue to flash after pressing RESET).
  Cause: The system has been programmed to be reset by the installer.
  Action: Call your installer to reset the system.
• Fault: All LEDs light steady (not flashing) and the keypad stops working.
  Cause: The system has entered a fault-lockout.
  Action: Call your installer to rectify this fault.
• Fault: A single beep every 5 minutes.
  Cause: The system needs to be serviced.
  Action: Call your installer to arrange a service visit. The system will continue to operate correctly.
• Fault: A double beep every 5 minutes.
  Cause: The telephone line used by the alarm system is not available or has failed (e.g., someone using the phone on the same line).
  Action: If the problem persists, contact your installer. The alarm system will still operate but cannot send alarm messages via the telephone line.

To Regular Arm the System:

• 1. Enter your [ACCESS CODE].
• 2. Press the [ARM] button.
• 3. If applicable, select the area(s) to arm.

To Disarm an Armed System:

• 1. Enter your [ACCESS CODE].
• 2. Press the [DISARM] button.
• 3. If applicable, select the area(s) to disarm.

• AC Light: ON = AC power present, OFF = Power failure (running on backup battery).
• STATUS Light (Green): ON = All zones closed, OFF = One or more zones open, FLASH = Exit Delay in progress.
• STATUS Light (Red): ON = Area(s) armed, OFF = Area(s) disarmed, FLASH = System in Alarm.
• ACTION Lights (Access, Stay, Force, Byp, Mem, Trbl, Prg): These lights illuminate to indicate specific system statuses (e.g., Memory for alarms in memory, Trbl for troubles).
• Numerical Lights (Zones): ON = Zone is open, OFF = Zone is closed (OK), FLASHES = Zone in alarm or fire loop.

System Master Code: Default is 123456. This code provides access to all system features and the ability to add, modify, or delete user access codes. It is recommended to change this code.

To Change the System Master Code:

• 1. Enter the current [SYSTEM MASTER CODE].
• 2. Press the [0] button.
• 3. Press the [ACC] button.
• 4. Enter the numbers [0] [0] and [1].
• 5. Enter a [NEW CODE].
• 6. Press the [ENTER] button to save and exit.

To Program User Access Codes:

• 1. Enter your [ACCESS CODE] (System Master Code or user access code with Master feature).
• 2. Press the [0] button, then the [ACC] button.
• 3. Enter the 3-digit User number you wish to program.
• 4. Enter the new user code.
• 5. Press [ENTER] to save and exit.

To Delete User Access Codes:

• 1. Follow steps 1 to 3 for programming user access codes.
• 2. Press the [CLEAR] button to erase the information.
• 3. Press the [ENTER] button to save and exit.

• 1. AC Failure:
  Cause: The control panel has detected a power failure.
  Action: The system is running on backup battery. If there is no general power outage, contact your installer for repairs.
• 2. Battery Trouble:
  Cause: The backup battery is disconnected, needs recharging, or replacement.
  Action: Contact your installer to inspect or replace the battery.
• 3. Bell Absent:
  Cause: The system detects that the external bell or siren is not connected.
  Action: Contact your installer to check the siren connection.
• 4. Fail to Communicate:
  Cause: The control panel failed to contact the monitoring station after trying all assigned telephone numbers.
  Action: Ensure your telephone line is working. If the issue persists, contact your installer.
• 5. Zone Low Battery:
  Cause: A wireless device's battery needs to be replaced.
  Action: The keypad will display the zone number. Contact your installer to replace the battery for the indicated wireless device.

Setting the System:

• Enter your valid PIN code or present a valid tag to the symbol on the keypad.
• Enter the area you wish to set (e.g., A, B, C, or D) and press 'I'.
• The system will display 'Please wait setting wireless' and begin the exit countdown or wait for the final door to close.

Unsetting the System:

• Enter the building, and the 'entry time' will start.
• Enter your valid PIN code or present a valid tag to the symbol on the keypad.
• The area assigned to the code will be unset.

• Keyfob LEDs:
• RED LED: System is set.
• GREEN LED: System is unset.
• AMBER LED: System is in fault condition.
• Keypad LEDs (Internal Tag Reader EUR-107):
• Alert LED: Flashing indicates a fault.
• Alarm LED: Indicates an active alarm.
• Tamper LED: Indicates a tamper event.
• Fault LED: Indicates a system fault.
• Unset LED: Indicates the system is unset.

User Code Management:

• Default User Code: None
• Default Master Manager Code: 2222
• To edit users (add/delete codes, tags, and keyfobs), enter the Master Manager Menu (page 15 of manual) and navigate to 'Edit Users'.

• Battery Fault:
  Cause: A device battery is low.
  Action: The system will inform you up to a month in advance. Contact your engineer if the fault persists after replacing the battery.
• Unable to Set:
  Cause: An input (zone) is open (e.g., a window or door is open, or movement is detected in a protected area).
  Action: Check the area for open windows, pets, or other obstructions. If the problem cannot be solved, contact your engineer or omit the input (refer to page 14 of the manual).
• Communication Fault:
  Cause: Issues with the alarm panel communicating with the monitoring station or app.
  Action: Check your internet connection if using the HomeControl+ App. If the issue persists, contact your engineer.
• Tamper Fault:
  Cause: A device cover has been removed or a device has been disturbed.
  Action: Ensure all device covers are securely in place. If the tamper fault remains, contact your engineer.
• System Fault (General):
  Cause: A general system malfunction or issue not covered by specific fault indications.
  Action: Any active fault may affect the overall performance. Contact your engineer for further assistance.

To Full Set the System:

• Enter your User Code.

To Part Set the System:

• Enter your User Code.

To Unset the System and Silence an Alarm:

• Enter your User Code.

• (Power) LED: On = Power OK, No faults; Off = No power; Rapid Flash = System fault.
• (Ready) LED: On = Ready to set; Off = Not ready to set; Slow Flash = Ready to set with open Exit/Entry zone.
• (Set) / RED LED: On = System set (full set or partial set); Off = System unset; Slow Flash = System is in Exit Delay; Rapid Flash = Alarm.
• (Partial set / Omit) LED: On = System set at Partial set / Omit zones in the system; Off = No omit zones.
• (Fire) LED: On = Fire alarm; Off = No fire alarm; Flash = Fire fault.
• (Tamper) LED: On = Tamper alarm; Off = No tamper alarm.
• (Proximity) [Touchscreen only]: Flashing = Indicates keypad has a proximity reader.

Default Master Code: 1234

To Edit User Code (from LCD Keypad):

• Enter your User Code.
• Scroll to 'Codes/Tags' and press [Define].
• Follow on-screen prompts to edit or add user codes.

• Fault 1: System Not Ready to Set
  • Cause: A zone is open (e.g., a door or window is open, or a detector is faulty).
  • Action: Check all doors and windows are closed. Ensure no movement in PIR zones. If the issue persists, contact your installer.
• Fault 2: Power Failure / Low Battery
  • Cause: Mains power is off, or the system battery is low.
  • Action: Check if there's a power outage. If not, ensure the panel is plugged in. If the problem persists, contact your installer to check the battery.
• Fault 3: Communication Fault
  • Cause: The alarm panel cannot communicate with the monitoring station or iRISCO app.
  • Action: Check your internet connection if using IP communication. If the issue persists, contact your installer.
• Fault 4: Tamper Alarm
  • Cause: A detector or the main panel has been opened or tampered with.
  • Action: Visually inspect all detectors and the main panel for signs of tampering. If found, contact your installer immediately.
• Fault 5: Zone Fault
  • Cause: A specific zone (detector) is experiencing a fault, such as a low battery in a wireless detector or a wiring issue in a wired detector.
  • Action: Note the zone number displayed on the keypad. For wireless detectors, check the battery. For persistent issues, contact your installer with the zone number.

To FULL Arm the System:

• Ensure that the premises are secure (all doors and windows closed etc.) and the Ready light is on.
• Enter a valid User code.
• (Optional) Press 2 to Silent arm.
• Press Y/Y to arm. The exit tone will sound (if silent arm has not been selected).
• Leave the premises. When the system has armed, the exit tone will stop.

To PART Arm the System:

• Ensure that the premises are secure (all windows and doors not being omitted are closed) and the Ready light is on.
• Enter a valid User code.
• Press S/P.
• Use keys 1 - 3 to select the required part arm.
• Press Y/Y to arm normally or press C/C to arm silently. The exit tone will sound (if silent arm has not been selected).
• Leave the protected area. When the system has armed, the exit tone (if sounding) will stop.

To DISARM the System:

• Enter the premises via the designated entry point.
• Enter a valid User code.
• The system is now disarmed.

• Mains Power Off: There is a Mains failure. The keypad may chime every minute. Enter a valid User code or press R/R to stop the chime. The display will automatically clear when mains is reapplied.
• ATS Path Fault: There is a signal path fault. The keypad may chime every minute. Enter a valid User code or press R/R to stop the chime. The display will automatically clear when line fault clears. The signal path may be telephone line or mobile phone network.
• Battery Fault: There is a fault with the standby battery. The keypad may chime every minute. Enter a valid User code or press R/R to stop the chime. Contact your alarm company immediately.
• Tamper: There is a Tamper fault. The alarm will sound. Enter a valid User code to silence the alarm. This fault cannot normally be cleared. Contact your alarm company immediately.
• Service Required: The service timer has expired indicating that the system requires a service or a fault has occurred that requires attention. The system can normally still be used. Contact your alarm company to advise.

Users of the alarm system will be assigned a unique 4, 5 or 6 digit User code. User codes are used to arm and disarm areas. Some User codes can also access additional options such as system tests and omitting zones. To access the system a valid User code must be entered. If a mistake is made, simply re-enter the correct code. Too many incorrect code entries will cause a Tamper alarm or lock the keypad out.

To Change Your User Code:

• Enter your existing User code.
• Press MENU.
• Scroll to 'Change User Code' and press Y/Y.
• Enter your new 4, 5 or 6 digit User code.
• Re-enter your new User code to confirm.
• Press Y/Y to save.

Proximity TAGS: As well as or instead of a code, users can be assigned a Proximity TAG. These replace the code number being entered with a key ring type TAG that is presented to the reader inside the keypad to operate the alarm system.

• Mains Power Off:
  Cause: Loss of mains electricity supply to the alarm panel.
  Action: Check if there's a power cut in your area or if the alarm's fused spur has been switched off. The system will run on its backup battery. If mains power is restored, the message should clear automatically. If not, or if it persists after a power cut, contact your alarm company.
• ATS Path Fault:
  Cause: Problem with the communication path to the Alarm Receiving Centre (ARC), e.g., telephone line fault or mobile network issue.
  Action: Check your telephone line or mobile network signal. If the issue persists, contact your alarm company as the system may not be able to report alarms.
• Battery Fault:
  Cause: The standby battery in the alarm panel is low or faulty.
  Action: This indicates the backup battery needs attention. Contact your alarm company immediately to arrange for a battery replacement.
• Tamper:
  Cause: An attempt to interfere with the alarm system, a detector, or the panel itself, or a loose connection.
  Action: The alarm will sound. Enter your User code to silence it. This fault usually requires an engineer to investigate and clear, as it indicates a security breach or system integrity issue. Contact your alarm company immediately.
• Service Required:
  Cause: The system's service timer has expired, or a fault has occurred that requires professional attention.
  Action: The system can usually still be used, but it's recommended to contact your alarm company to schedule a service visit and address the underlying issue.

Arming AWAY/HOME:

• Ensure the display shows "READY HH:MM". If "NOT READY HH:MM" is displayed, secure any open zones.
• Press the AWAY or HOME button.
• If Quick Arm is disabled, the display will show "PRESENT TAG OR ENTER CODE". Enter your 4-digit user code or present your proximity tag.
• Follow on-screen instructions: "PLEASE EXIT NOW" for AWAY arming (vacate premises) or move to an interior zone for HOME arming.
• The ARM indicator will light steadily, indicating the system is armed.

Disarming and Stopping Alarm:

• Enter the protected premises via a delayed zone. The system will start sounding entry delay beeps.
• The display will show "PRESENT TAG OR ENTER CODE". Enter your 4-digit user code or present your proximity tag.
• The system will disarm, and the ARM indicator will extinguish. Any siren alarm will stop.

• Power (Green LED): Indicates the system is properly connected to the power outlet.
• Arm (Red LED): Lights when the system is in the armed state (AWAY or HOME).
• Chime (Green LED): Lights when chime zones are enabled and will chime when disturbed.
• Trouble (Orange LED): Lights when the system is in a state of trouble.
• READY HH:MM (LCD): All zones are secured, and the system is ready to be armed.
• NOT READY HH:MM (LCD): One or more zones are not secured, or an unresolved condition exists.
• READY TRBL (LCD): Indicates a trouble condition exists while the system is ready.
• ZXX LOW BATTERY (LCD): A device in zone XX has a weak battery that needs replacement.
• ZXX MISSING (LCD): A wireless device in zone XX is not communicating with the panel.
• COMM. FAILURE (LCD): A message could not be sent to the monitoring station or a private telephone.

The Visonic PowerMaster 30 G2 supports two types of users: Master User and regular Users.

• Master User (User No.1): Requires a 4-digit security code (default is 1111, which should be changed immediately). The Master User can arm/disarm, bypass zones, authorize other user codes, enroll/delete proximity tags and keyfobs, set auto-arming, enable squawk, set date/time, read event logs, program the duress code, program the scheduler, enable/disable voice options, and adjust system volume.
• Users (User No. 2-48): Can arm/disarm the system or selected partitions. They can access the "User Settings" menu only for "zone bypassing" if enabled by the installer.
• Duress Code: The default duress code is 2580. Entering this code disarms the system as usual but also sends a silent alarm to the monitoring station. This code cannot be used as a normal user code.

To Program/Change a User Code (Master User only):

1. Enter the [USER SETTINGS] menu and select the [USER CODES] option.
2. Select the User Code number you wish to program or edit (e.g., User 01 for Master User).
3. Press OK.
4. At the blinking cursor, enter the new 4-digit code using the numerical keypad.
5. Press OK to confirm. A "Success Tune" will sound, and the display will confirm the saved code.
6. If partitioning is enabled, you can then set partition authorizations for the user.

• 1-WAY: The device functions but cannot receive commands from the panel. This can lead to increased battery consumption. Action: Report to your installer for inspection and potential repositioning or repair.
• AC FAILURE: The control panel is not receiving mains power. Action: Check if the panel's power adapter is plugged into a live socket. If the power is out, the system will run on its backup battery. If power is restored and the fault persists, contact your installer.
• ZXX LOW BATTERY: A wireless device in zone XX has a low battery. Action: The battery should be replaced within 7 days. Contact your installer to arrange for battery replacement.
• ZXX MISSING: A wireless device in zone XX is not communicating with the panel. This could be due to interference, the device being out of range, or a faulty device. Action: Check if the device is physically present and not obstructed. If the issue persists, contact your installer.
• COMM. FAILURE: The system failed to send a message to the monitoring station or a private telephone. This could be due to telephone line issues, cellular network problems, or an issue with the communication module. Action: Check your telephone line or cellular signal. If the problem continues, contact your installer.