IP cameras, NVR and VMS platforms, PoE, storage, and UK GDPR compliance.
| Code / Display | Description | Likely Cause | Action |
|---|---|---|---|
| No image / black screen | Camera not powered | Check PoE switch port, cable continuity, PoE budget | |
| No image / black screen | Incorrect stream URL | Verify RTSP URL: rtsp://[ip]/axis-media/media.amp | |
| Cannot access web interface | IP address unknown | Use AXIS IP Utility to discover camera IP on network | |
| Cannot access web interface | HTTPS certificate error | Accept self-signed cert or install Axis CA certificate | |
| Poor image quality | Incorrect exposure settings | Adjust shutter speed, gain, WDR in Video → Image → Exposure | |
| Poor image quality | Dirty lens or dome | Clean with soft cloth; check IR cut filter operation | |
| PTZ not responding | PTZ driver not configured | Check PTZ driver settings in PTZ → PTZ settings | |
| Motion detection false alarms | Sensitivity too high | Adjust AXIS Video Motion Detection sensitivity and exclude zones | |
| Recording gaps | SD card full or failing | Check SD card health in System → Storage; format or replace | |
| Recording gaps | NAS connection lost | Verify NAS mount in System → Storage → Network storage | |
| Firmware upgrade failed | Insufficient memory | Use AXIS Device Manager for bulk upgrades; check firmware compatibility | |
| LED flashing red | Hardware fault | Factory reset; if persists, contact Axis support |
=== WEB RESEARCH: hikvision === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range === WEB RESEARCH: dahua === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range === WEB RESEARCH: axis === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camer [... content truncated for display — full manual available from manufacturer ...]
| Code / Display | Description | Likely Cause | Action |
|---|---|---|---|
| Cannot connect to camera | IP address conflict | Use Bosch IP Helper to reassign IP | |
| Cannot connect to camera | HTTPS certificate error | Accept self-signed cert or install Bosch CA cert | |
| No video in BVMS | Camera not added correctly | Check camera credentials in BVMS device tree | |
| Poor image quality | WDR not enabled | Enable WDR in Configuration → Camera → Enhance | |
| Analytics false alarms | Perspective not calibrated | Calibrate camera in Configuration → Alarm → IVA → Calibration | |
| PTZ not responding | PTZ protocol mismatch | Check PTZ protocol in Configuration → Camera → PTZ | |
| Recording gaps | Disk full | Check DIVAR storage in Configuration → Storage → Disk management | |
| DIVAR offline | Network configuration error | Check DIVAR IP and gateway settings |
=== WEB RESEARCH: hikvision === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range === WEB RESEARCH: dahua === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range === WEB RESEARCH: axis === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camer [... content truncated for display — full manual available from manufacturer ...]
| Code / Display | Description | Likely Cause | Action |
|---|---|---|---|
| Cannot find camera on network | IP address mismatch | Use ConfigTool to discover and reassign IP | |
| Cannot login | Password locked after failed attempts | Wait 30 minutes or factory reset | |
| No video in NVR | Camera not on same subnet | Check camera IP vs NVR network settings | |
| Poor night vision | IR cut filter stuck | Check day/night settings; clean IR LEDs | |
| Motion detection false alarms | SMD not enabled | Enable SMD Plus in Smart Plan settings | |
| Recording gaps | HDD not formatted | Format HDD in Main Menu → Storage → HDD Manager | |
| P2P not connecting | P2P not enabled | Enable P2P in Main Menu → Network → P2P | |
| NVR offline | Network cable fault | Check cable and switch port; verify NVR IP settings |
=== WEB RESEARCH: hikvision === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range === WEB RESEARCH: dahua === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range === WEB RESEARCH: axis === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camer [... content truncated for display — full manual available from manufacturer ...]
Genetec Security Center is a unified security platform that combines video surveillance (Omnicast VMS), access control (Synergis), and ANPR (AutoVu) in a single interface. The Directory role manages the system; Archiver roles handle video storage; Access Manager roles manage access control hardware.
| Profile | CPU | RAM | OS | Max Cameras |
|---|---|---|---|---|
| Minimum | Intel Core 2 Duo E6850 3.0 GHz | 4 GB | 32-bit | 50 cameras / 50 Mbps |
| Recommended (≤300 Mbps) | Intel Xeon Silver 4210 2.2 GHz | 16 GB | 64-bit | 300 cameras / 500 Mbps |
| Above 300–500 Mbps | Intel Xeon Silver 4210 2.2 GHz | 16 GB | 64-bit | Dedicated RAID 5/6 (12+ drives) |
| 250,000–600,000 cardholders | Intel Xeon E5-2620 v4 2.10 GHz | 32 GB | 64-bit | Standalone Directory + Access Manager |
| High-performance (≥500 cameras) | Streamvault 2000/4000/7000 appliance | — | — | Up to 1,000 cameras / 2,000 Mbps |
| Controller Type | Max Readers | Max Units | Max Cardholders |
|---|---|---|---|
| HID Edge readers | 300 | — | 250,000 |
| HID V2000 readers | 600 | — | 250,000 |
| HID V1000 units | 1,000 | 100 | 250,000 |
| Synergis Cloud Link | 1,024 | 100 | 250,000 |
| Axis Powered by Genetec | 1,024 | 1,000 | 250,000 |
| Cloud Link Roadrunner | 4,000 | 1,000 | 250,000 |
| Dedicated (600K cardholders) | — | — | 600,000 |
| Encryption Certificates | Cameras Supported (from 300 base) |
|---|---|
| 0 (no encryption) | 300 |
| 1 certificate | 210 (−30%) |
| 5 certificates | 178 |
| 10 certificates | 145 |
| 20 certificates | 96 |
Best practice: Do not exceed 20 encryption certificates per Archiver.
| Parameter | Requirement |
|---|---|
| Connection type | Internet |
| Uplink throughput | At least 30% higher than video recording throughput |
| Network availability | Minimum 99.9% SLA from ISP |
| Network latency | Less than 150 ms to Azure data centre |
| Symptom | Likely Cause | Action |
|---|---|---|
| Cannot connect to Directory | Directory service stopped or firewall blocking | Check Genetec Server Admin → Directory service status; verify port 5500 (default) is open |
| Archiver not recording | Storage full or disk offline | Check Archiver role health in Config Tool; verify storage paths and available disk space |
| Camera offline | Network unreachable or credentials wrong | Ping camera IP; verify username/password in Archiver → Camera properties |
| Access control unit offline | Controller unreachable or firmware mismatch | Check Access Manager role; verify controller IP and firmware version compatibility |
| Cardholders not syncing | Access Manager role not running | Restart Access Manager role in Config Tool; check SQL Server connectivity |
| Cloud storage upload failing | Insufficient uplink bandwidth | Ensure uplink is ≥30% above recording throughput; check Azure latency (<150ms) |
| Encryption reduces camera count | Fusion stream encryption overhead | First cert reduces capacity by 30%; each additional by 4%; do not exceed 20 certs per Archiver |
| SQL Server connection error | SQL Server stopped or max memory exceeded | On minimum profile: limit SQL Server max memory to 512 MB; check SQL Server service |
| Web App not loading | Web App Server role not running | Check Web App Server role in Config Tool; verify browser compatibility (Chrome/Edge) |
| Mobile client cannot connect | Genetec Mobile role not configured | Install and configure Genetec Mobile role; check port 443 (HTTPS) is accessible |
GENETEC SECURITY CENTER 5.12
Document: Security Center System Requirements Guide 5.12
Reference: EN.500.100-V5.12.0.0(4)
Date: February 6, 2024
=== PLATFORM OVERVIEW ===
Security Center is a unified security platform integrating:
- Omnicast: Video Management System (VMS)
- Synergis: Access Control System (ACS)
- AutoVu: Automatic Licence Plate Recognition (ALPR)
- KiwiVision: Video Analytics
- Genetec Clearance: Digital Evidence Management
- Genetec ClearID: Physical Identity and Access Management
IMPORTANT: Security Center is NOT a life safety platform. If integrating
life safety components, follow all applicable laws and regulations.
=== SERVER REQUIREMENTS ===
Minimum Profile:
- CPU: Intel Core 2 Duo E6850 3.0 GHz or better
- RAM: 4 GB or better
- Storage: 80 GB HDD (15 GB free for SC install); separate disk for Archiver
- OS: 32-bit operating system
- NIC: 100/1000 Mbps Ethernet
- GPU: Standard SVGA video card
- SQL: Max memory limited to 512 MB on minimum profile
Recommended Profile (up to 300 Mbps):
- CPU: Intel Xeon Silver 4210 2.2 GHz or better
- RAM: 16 GB or better
- Storage: 80 GB SATA II HDD or better; 15 GB free for SC install
- OS: 64-bit operating system
- NIC: GbE (Gigabit Ethernet)
- GPU: Standard SVGA video card
Above 300 Mbps to 500 Mbps:
- CPU: Intel Xeon Silver 4210 2.2 GHz or better
- RAM: 16 GB or better
- OS: 64-bit
- Storage: Dedicated video disks — minimum 12 drives in RAID 5 or 6
- Pre-event recording: default 4 seconds (do not exceed)
- Playback/Archive transfer: must not exceed 100 Mbps
250,000–600,000 Cardholders:
- CPU: Intel Xeon E5-2620 v4 2.10 GHz or better
- RAM: 32 GB or better
- OS: 64-bit
- Requires standalone Directory AND standalone Access Manager roles
High-Performance (500+ cameras / 500+ Mbps):
- Use Streamvault 2000, 4000, or 7000 Series rackmount appliance
- Supports up to 1,000 cameras or 2,000 Mbps
- Up to 400 Mbps video redirection
=== CAMERA CAPACITY PER SERVER TYPE ===
Directory + Archiver:
Minimum: 50 cameras or 50 Mbps
Recommended: 100 cameras or 200 Mbps
Standalone Archiver:
Minimum: 75 cameras or 75 Mbps
Recommended: 300 cameras or 500 Mbps
Standalone Redirector:
Minimum: 50 cameras or 50 Mbps
Recommended: 475 cameras or 475 Mbps
=== ACCESS CONTROL CAPACITY (RECOMMENDED PROFILE) ===
HID Edge readers: 300 readers
HID V2000 readers: 600 readers
HID V1000 units: 1,000 readers across 100 units
Synergis Cloud Link: 1,024 readers across 100 units
Axis Powered by Genetec: 1,024 readers across 1,000 units
Cloud Link Roadrunner: 4,000 readers across 1,000 units
Cardholders: 250,000 (recommended); 600,000 (dedicated servers)
=== CLIENT WORKSTATION REQUIREMENTS ===
Minimum:
- 2 GB RAM
- 32-bit OS
- 80 GB HDD (6 GB free)
- 256 MB PCI-Express x16 video card
Recommended:
- 8 GB RAM
- 64-bit OS
- 120 GB SSD (6 GB free)
High-Performance:
- 16 GB RAM
- 64-bit OS
- 240 GB SSD (6 GB free)
- Dual NVIDIA GeForce RTX 2080 video card
=== MAX CAMERAS VIEWED PER CLIENT ===
Resolution | Avg Bitrate | Min H.264/H.265 | Rec H.264/H.265 | High H.264/H.265
VGA 640x480 | 1 Mbps | 6/0 | 53/52 | 125/126
HD 1280x720 | 2.3 Mbps | 2/0 | 36/34 | 78/73
FHD 1920x1080| 5.5 Mbps | 1/0 | 25/23 | 53/59
UHD 3840x2160| 20 Mbps | 0/0 | 6/8 | 17/28
=== ENCRYPTION IMPACT ON ARCHIVER ===
0 certs: 300 cameras (baseline)
1 cert: 210 cameras (-30%)
5 certs: 178 cameras
10 certs: 145 cameras
20 certs: 96 cameras
Best practice: Do not exceed 20 encryption certificates per Archiver
=== CLOUD STORAGE REQUIREMENTS ===
Connection: Internet
Uplink: At least 30% above video recording throughput
Availability: Minimum 99.9% SLA from ISP
Latency: Less than 150 ms to Azure data centre
Cloud Storage Archiver specs:
Minimum: 20 cameras or 40 Mbps (Dir+Archiver); 50 cameras or 65 Mbps (Standalone)
Recommended: 30 cameras or 65 Mbps (Dir+Archiver); 100 cameras or 200 Mbps (Standalone)
=== DEFAULT CREDENTIALS ===
Admin username: Admin
Password: Set during installation — no factory default published
Note: Genetec recommends changing the admin password immediately after installation
and enabling two-factor authentication for all operator accounts
No results found matching your search.
| Code / Display | Description | Likely Cause | Action |
|---|---|---|---|
| Cannot find camera | DHCP not available | Use IP Installer to set static IP | |
| Cannot login | Password forgotten | Factory reset required — no password recovery | |
| No video in Wave | Camera not added | Add camera manually using IP/credentials in Wave | |
| Analytics not working | AI license not activated | Check AI license in Setup → System → License | |
| PTZ not responding | PTZ protocol mismatch | Check PTZ settings in Setup → PTZ → PTZ Setup | |
| Poor image quality | Incorrect WDR settings | Adjust WDR in Setup → Video/Audio → Camera Setup | |
| Recording gaps | Storage full | Check storage in Wave → System → Storage |
=== WEB RESEARCH: hikvision === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range === WEB RESEARCH: dahua === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range === WEB RESEARCH: axis === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camer [... content truncated for display — full manual available from manufacturer ...]
| Code / Display | Description | Likely Cause | Action |
|---|---|---|---|
| Cannot find camera on network | IP address mismatch | Use SADP tool to discover and reassign IP | |
| Cannot login to camera | Password locked (7 failed attempts) | Wait 30 min or use SADP to reset password via email | |
| No video in iVMS-4200 | Firewall blocking port 8000 | Allow port 8000 TCP in firewall | |
| No video in NVR | Camera not on same subnet | Check camera IP vs NVR network settings | |
| AcuSense not detecting | Incompatible NVR | Verify NVR is AcuSense compatible (DS-7xxxI series) | |
| Hik-Connect offline | NAT/firewall blocking | Check port 8000 and 443 outbound; verify Hik-Connect enabled | |
| NVR HDD not detected | HDD not formatted | Format HDD in Main Menu → Storage → HDD Management | |
| Night vision poor | IR LEDs dirty or blocked | Clean dome/bullet; check IR intensity settings | |
| PTZ not responding | RS-485 wiring fault | Check A/B polarity on RS-485 terminals | |
| Recording gaps | Storage overwrite disabled | Enable overwrite in Main Menu → Storage → Advanced | |
| Image flicker under LED lights | Incorrect anti-flicker setting | Set anti-flicker to 50Hz in Image → Day/Night settings |
=== WEB RESEARCH: hikvision === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range === WEB RESEARCH: dahua === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range ## Hikvision Network Camera User Manual (viakom.cz) --- PAGE BREAK --- User Manual Network Camera --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. --- PAGE BREAK --- 3.1.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. --- PAGE BREAK --- 3.2 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 3-3 Login Interface --- PAGE BREAK --- 3.3 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 3.3.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 3.3.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 3.3.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 3.3.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. --- PAGE BREAK --- 3.4 Live View Steps: 1. Access the camera via web browser. 2. Click Live View to view the real-time video. --- PAGE BREAK --- 3.5 Playback Steps: 1. Access the camera via web browser. 2. Click Playback to play back recorded video. --- PAGE BREAK --- 3.6 Image Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Image > Image Settings. 3. Configure various image settings, including brightness, contrast, saturation, and sharpness. --- PAGE BREAK --- 3.7 Video Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Video/Audio > Video. 3. Configure various video settings, including resolution, frame rate, and video quality. --- PAGE BREAK --- 3.8 Event Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Event. 3. Configure various event settings, including motion detection, tampering alarm, and video loss. --- PAGE BREAK --- 3.9 Storage Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Configure various storage settings, including recording schedule and storage mode. --- PAGE BREAK --- 3.10 System Settings Steps: 1. Access the camera via web browser. 2. Go to Configuration > System. 3. Configure various system settings, including time settings, user management, and log management. --- PAGE BREAK --- Chapter 4 Appendix 4.1 FAQ Q: What is the default IP address of the camera? A: The default IP address is 192.1.1.64. Q: How to activate the camera? A: You can activate the camera via web browser or SADP software by setting a strong password. Q: How to reset the camera to factory default settings? A: Press the Reset button for 10 seconds when the camera is powering on or rebooting. 4.2 Glossary ● DHCP: Dynamic Host Configuration Protocol ● IP: Internet Protocol ● NVR: Network Video Recorder ● PoE: Power over Ethernet ● SADP: Search Active Device Protocol ● SELV: Safety Extra Low Voltage ● WDR: Wide Dynamic Range === WEB RESEARCH: axis === # Hikvision Technical Reference ## ECI-B64Z2 Network Bullet Camera Quick Start Guide Network Bullet Camera ECI-B64Z2 Quick Start Guide --- PAGE BREAK --- Manual Illustrations and Features Graphics (screen shots, product pictures, etc.) in this document are for illustrative purposes only. Your actual product may differ in appearance. Your product might not support all features discussed in this document. Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada, 4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1 Telephone: +1-909-895-0400 • Toll Free in USA: +1-866-200-6690 • E-Mail: sales.usa@hikvision.com • www.hikvision.com COPYRIGHT ©2017-2018 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to the ECI-B64Z2 Network Bullet Camera. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website (http://overseas.hikvision.com/en/). Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ˗ Reorient or relocate the receiving antenna. ˗ Increase the separation between the equipment and receiver. ˗ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ˗ Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions” Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings Follow these safeguards to prevent serious injury or death. Cautions Follow these precautions to prevent potential injury or material damage. Warnings ● ● ● ● ● ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions ● ● ● ● ● Make sure the power supply voltage is correct before using the camera. Do not drop the camera or subject it to physical shock. Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ● ● ● ● ● ● ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. To avoid heat accumulation, good ventilation is required for operating environment. Keep the camera away from liquid while in use. While in delivery, the camera shall be packed in its original packing, or packing of the same texture. Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- Table of Contents 1 Appearance Description .................................................................................................... 0 1.1 Type I Camera ............................................................................................................ 0 2 Installation........................................................................................................................ 1 2.1 Memory Card Installation .......................................................................................... 1 2.2 Ceiling/Wall Mounting ............................................................................................... 2 2.3 Zoom and Focus Adjustment ..................................................................................... 4 2.3.1 Type I ................................................................................................................ 4 2.3.2 Type II ............................................................................................................... 4 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) .............................. 5 3 Camera LAN Configuration ................................................................................................ 6 3.1 Wiring ........................................................................................................................ 6 3.2 Activate the Camera .................................................................................................. 7 3.2.1 Activation via Web Browser .............................................................................. 7 3.2.2 Activation via SADP Software ........................................................................... 8 3.3 Modify the IP Address............................................................................................... 8 4 Access via Web Browser .................................................................................................... 9 5 Hik-Connect .................................................................................................................... 11 5.1 Enable Hik-Connect for Use with Cameras .............................................................. 11 5.2 Enable Hik-Connect Service via SADP Software ....................................................... 11 5.2.1 Enable Hik-Connect via a Web Browser .......................................................... 12 5.3 Add Camera to Hik-Connect .................................................................................... 12 5.4 Initialize the Memory Card ...................................................................................... 13 QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 1 Appearance Description 1.1 Type I Camera The overview of the type I camera is shown below. 2 1 3 7 8 9 10 4 D C12V I N 11 56 Figure 1-1 Overview of Type I Camera Table 1-1 Description No. Description 1 Front Cover 2 Sun Shield 3 Lens 4 IR LED 5 Memory Card Slot 6 Reset Button 7 Camera Body 8 Bracket 9 Network Interface 10 Power Interface 11 CVBS Interface Note: Press RESET for 10 s when the camera is powering on or rebooting to restore the default settings, including the user name, password, IP address, port no., etc. QSG ECI-B64Z2 041018NA 0 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2 Installation Make sure of the following before you start: ● The device included in the package is in good condition and all required parts are included. ● The standard power supply is 12 VDC or PoE (802.3af), and must be consistent with camera requirements. ● Equipment is powered-off during installation. ● The installation environment is correct. ● The wall or ceiling is strong enough to withstand four times the weight of the camera and mount. For IR cameras, take the following precautions in order to prevent IR reflection: ● Make sure that there is no reflective surface that is too close to the camera lens. The IR light from the camera may reflect back into the lens, which may cause reflection. 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. I2N V D 1C Lock Screw Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. I2N V D 1C Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. QSG ECI-B64Z2 041018NA 1 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide DC N I V 1 2 Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera QSG ECI-B64Z2 041018NA 2 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. QSG ECI-B64Z2 041018NA 3 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket QSG ECI-B64Z2 041018NA 4 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3 Camera LAN Configuration 3.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply QSG ECI-B64Z2 041018NA 5 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 3.2 Activate the Camera You are required to activate the camera first by setting a strong password for it before you can use the camera. The camera will prohibit access in the first time accessing without activation. 3.2.1 Activation via Web Browser Steps: 1. Connect the camera to your computer or switch. 2. Power on the camera. 3. Open a web browser on your computer and enter the default IP address of the camera, which is 192.1.1.64. You will be prompted to create a password. 4. Create a strong password and confirm it. 5. Click OK to activate the camera. 3.2.2 Activation via SADP Software SADP software is used for detecting the online devices, activating the camera, and resetting the password. Steps: 1. Install and run the SADP software. 2. Select the camera from the online device list. 3. Create a strong password and confirm it. 4. Click Activate to activate the camera. 3.3 Modify the IP Address Steps: 1. Select the camera from the online device list. 2. Modify the IP address to the same subnet with your computer by either modifying the IP address manually or checking the Enable DHCP checkbox. 3. Enter the password and click Save to activate your modifications. QSG ECI-B64Z2 041018NA 6 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 4 Access via Web Browser Steps: 1. In the address bar of the web browser, input the IP address of the camera, and press the Enter key to go to the login interface. 2. Input the user name and password, and click Login. Figure 4-1 Login Interface QSG ECI-B64Z2 041018NA 7 --- PAGE BREAK --- ECI-B64Z2 Quick Start Guide 5 Hik-Connect Hik-Connect is a mobile application that allows you to manage your Hikvision devices remotely. 5.1 Enable Hik-Connect for Use with Cameras Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.2 Enable Hik-Connect Service via SADP Software Steps: 1. Run the SADP software. 2. Select the camera from the online device list. 3. Check the Enable Hik-Connect checkbox. 4. Create a verification code. 5. Click Save. 5.2.1 Enable Hik-Connect via a Web Browser Steps: 1. Access the camera via web browser. 2. Go to Configuration > Network > Advanced Settings > Platform Access. 3. Check the Enable checkbox. 4. Create a verification code. 5. Click Save. 5.3 Add Camera to Hik-Connect Steps: 1. On your mobile phone, open the Hik-Connect app. 2. Tap “+” to add a device. 3. Scan the QR code on the camera or manually input the serial number. 4. Input the verification code. 5. Tap Add. 5.4 Initialize the Memory Card Steps: 1. Access the camera via web browser. 2. Go to Configuration > Storage > Storage Management. 3. Select the memory card and click Format. QSG ECI-B64Z2 041018NA 8 ## Hikvision Network Camera User Manual (assets.hikvision.com) --- PAGE BREAK --- User Manual Network Camera UD15501B-C --- PAGE BREAK --- Legal Information © 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. This Manual is subject to change, without notice, for the purposes of product improvements or other reasons. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to as “Hikvision”). No part of this Manual may be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual, its products or services. Hikvision shall not be liable for any special, consequential, incidental, or indirect damages, including, among others, damages for loss of business profits, business interruption, or loss of data or documentation, in connection with the use of this Manual or the product. This Manual describes how to operate and manage the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in this Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the Hikvision website (https://www.hikvision.com/). Please use this user manual under the guidance of professionals. Trademarks and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. --- PAGE BREAK --- Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC Compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. --- PAGE BREAK --- Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measure is divided into “Warnings” and “Cautions”: Warnings: Serious injury or death may occur if any of the warnings are neglected. Cautions: Injury or equipment damage may occur if any of the cautions are neglected. Warnings: ● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. ● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Please refer to technical specifications for detailed information. ● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for detailed information. ● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. ● Make sure that the plug is firmly connected to the power socket. When the product is mounted on a wall or ceiling, the device shall be firmly fixed. ● If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center. Cautions: ● Make sure the power supply voltage is correct before using the camera. ● Do not drop the camera or subject it to physical shock. ● Do not touch sensor modules with fingers. If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period, please replace the lens cap to protect the sensor from dirt. ● Do not aim the camera at the sun or extra bright places. Blooming or smearing may occur otherwise (which is not a malfunction), and affect the endurance of sensor at the same time. ● The sensor may be burned out by a laser beam, so when any laser equipment is in using, make sure that the surface of sensor will not be exposed to the laser beam. ● Do not place the camera in extremely hot, cold (the operating temperature shall be -30° to +60° C, or -40° to 60° C if the camera model has an “H” in its suffix), dusty or damp locations, and do not expose it to high electromagnetic radiation. ● To avoid heat accumulation, good ventilation is required for operating environment. ● Keep the camera away from liquid while in use. ● While in delivery, the camera shall be packed in its original packing, or packing of the same texture. ● Regular part replacement: a few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according to their average enduring time. The average time varies because of differences between operating environment and using history, so regular checking is recommended for all the users. Please contact your dealer for more details. ● Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. ● If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) --- PAGE BREAK --- Table of Contents Chapter 1 Overview ................................................................................................................ 1 1.1 Product Features .......................................................................................................... 1 1.2 Main Functions ............................................................................................................. 1 1.3 Cable Description ......................................................................................................... 2 1.4 Installation Environment .............................................................................................. 3 Chapter 2 Installation ............................................................................................................ 4 2.1 Memory Card Installation ............................................................................................ 4 2.2 Ceiling/Wall Mounting ................................................................................................. 5 2.3 Zoom and Focus Adjustment ....................................................................................... 7 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) ................................ 8 Chapter 3 Configuration ...................................................................................................... 10 3.1 Camera LAN Configuration ........................................................................................ 10 3.1.1 Wiring ................................................................................................................ 10 3.1.2 Activate the Camera .......................................................................................... 11 3.1.3 Modify the IP Address ...................................................................................... 12 3.2 Access via Web Browser ............................................................................................ 13 3.3 Hik-Connect ................................................................................................................ 15 3.3.1 Enable Hik-Connect for Use with Cameras ...................................................... 15 3.3.2 Enable Hik-Connect Service via SADP Software ............................................... 15 3.3.3 Add Camera to Hik-Connect ............................................................................ 16 3.3.4 Initialize the Memory Card .............................................................................. 17 3.4 Live View .................................................................................................................... 18 3.5 Playback ..................................................................................................................... 19 3.6 Image Settings ........................................................................................................... 20 3.7 Video Settings ............................................................................................................ 21 3.8 Event Settings ............................................................................................................ 22 3.9 Storage Settings ......................................................................................................... 23 3.10 System Settings ........................................................................................................ 24 Chapter 4 Appendix .............................................................................................................. 25 4.1 FAQ ............................................................................................................................ 25 4.2 Glossary ..................................................................................................................... 26 --- PAGE BREAK --- Chapter 1 Overview 1.1 Product Features ● High resolution up to 4K (8MP) for clear images ● H.265+/H.265/H.264+/H.264 video compression for efficient storage and bandwidth usage ● 120dB Wide Dynamic Range (WDR) for clear imaging against strong backlight ● 3D Digital Noise Reduction (DNR) for clean and accurate images ● Built-in microSD/SDHC/SDXC card slot, up to 128 GB ● IP67 dust and water resistant ● IK10 vandal resistant (for dome cameras) ● PoE (Power over Ethernet) for simplified wiring ● IR range up to 30m (depending on model) ● Smart features: Line crossing detection, intrusion detection, unattended baggage detection, object removal detection, face detection, region entrance detection, region exiting detection, scene change detection, audio exception detection, defocus detection, motion detection, tampering alarm 1.2 Main Functions ● Live View: View real-time video from the camera. ● Playback: Play back recorded video from the memory card or NVR. ● Configuration: Configure various camera settings, including image, video, network, and system settings. ● Event Management: Configure and manage various events, such as motion detection, tampering alarm, and video loss. ● Storage Management: Manage the memory card, including formatting and recording schedule. ● User Management: Manage user accounts and permissions. ● Log Management: View system logs. ● Maintenance: Perform system maintenance, such as firmware upgrade and reboot. --- PAGE BREAK --- 1.3 Cable Description Figure 1-1 Cable Description Table 1-1 Description No. Description 1 Audio Input 2 Audio Output 3 Alarm Input 4 Alarm Output 5 RS-485 Interface 6 Network Interface (PoE supported) 7 Power Input (12 VDC) 8 Ground Terminal Note: The interfaces vary with different camera models. --- PAGE BREAK --- 1.4 Installation Environment When installing the camera, make sure the installation environment meets the following requirements: ● The camera should be installed in a dry and well-ventilated place. ● The operating temperature should be -30°C to +60°C (-22°F to +140°F). ● The operating humidity should be 95% or less (non-condensing). ● Avoid direct sunlight, heat sources, and strong electromagnetic radiation. ● The wall or ceiling should be strong enough to withstand at least 4 times the weight of the camera and the mount. --- PAGE BREAK --- Chapter 2 Installation 2.1 Memory Card Installation Note: A microSD memory card is not included with the camera. You will need to purchase one separately. This series of cameras supports memory card installation. Different camera types share similar installation steps, and we used the type II camera as an example here. Steps: 1. Loosen the lock screw to remove the sun shield. Figure 2-1 Remove the Sun Shield 2. Rotate the front cover counterclockwise in order to remove it. Figure 2-2 Remove the Front Cover 3. Insert the memory card into the memory card slot. Figure 2-3 Insert the Memory Card 4. Rotate the front cover clockwise back onto the camera and replace the sun shield. 5. Tighten the lock screw. --- PAGE BREAK --- 2.2 Ceiling/Wall Mounting Steps: 1. Drill screw holes in the ceiling or wall according to the drill template. Figure 2-4 Drill Template 2. Route the cables through the cable hole. 3. Fix the camera to the ceiling or wall with screws. Figure 2-5 Fix the Camera 4. Adjust the camera to the desired position. Figure 2-6 Adjust the Camera --- PAGE BREAK --- 2.3 Zoom and Focus Adjustment 2.3.1 Type I Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-7 Adjust the Zoom and Focus 2. Tighten the screws. 2.3.2 Type II Steps: 1. Loosen the screws to adjust the zoom and focus. Figure 2-8 Adjust the Zoom and Focus 2. Tighten the screws. --- PAGE BREAK --- 2.4 Installation of Network Cable Water-Resistant Jacket (Optional) Steps: 1. Pass the network cable through ① and ③ in order. 2. Fit ② onto the network cable between ① and ③. 3. Place the O-ring onto the end of the network cable. 4. Insert the network cable into the network interface of the camera. 5. Twist ③ clockwise to tighten with the network interface. 6. Push ② into ③. 7. Secure ① with ③ in a clockwise direction. Figure 2-9 Install the Water-Resistant Jacket --- PAGE BREAK --- Chapter 3 Configuration 3.1 Camera LAN Configuration 3.1.1 Wiring Connect the camera to the network and power supply as shown in the figures below. Figure 3-1 Connection with PoE Figure 3-2 Connection with 12 VDC Power Supply --- PAGE BREAK --- 3.1.2 Activate the Camer [... content truncated for display — full manual available from manufacturer ...]
| Feature | Essential+ | Express+ | Professional+ | Expert | Corporate |
|---|---|---|---|---|---|
| Max cameras (free) | 8 | — | — | — | — |
| Max IP devices / server | 48 | Unlimited | Unlimited | Unlimited | Unlimited |
| Recording servers | 1 | 1 | Multi | Multi | Multi |
| Deployment | Single | Single | Centralised multi-server | Centralised multi-server | Centralised distributed |
| H.265 | — | — | Yes | Yes | Yes |
| Edge Storage | — | — | Yes | Yes | Yes |
| Failover recording | — | — | — | Hot/Cold | Hot/Cold |
| Smart Wall | — | — | — | — | Yes |
| Federated Architecture | — | — | — | Yes | Yes |
| Dual authorisation | — | — | — | — | Yes |
| Media DB encryption | — | — | — | — | Yes |
| Evidence Lock | — | — | — | Yes | Yes |
| Alarm Manager | — | — | Yes | Yes | Yes |
XProtect supports hardware-accelerated video decoding via Intel Quick Sync Video and NVIDIA CUDA (compute capability 5.0+). Hardware acceleration is configured in Smart Client → Options → Performance. Enabling acceleration reduces CPU load significantly for HD/4K streams.
| Symptom | Likely Cause | Action |
|---|---|---|
| Camera offline in Smart Client | Recording server stopped or network issue | Check Recording Server service in Windows Services; verify network path to camera |
| Cannot add camera | Device not on Supported Device List | Check Milestone SDL; use ONVIF or universal driver for unsupported devices |
| Recording gaps | Disk full or recording rule not triggered | Check storage usage in Management Client → Basics → Storage; review recording rules |
| Smart Client login fails | Management Server unreachable or wrong address | Verify Management Server address and port (default 80); check Windows Firewall |
| High CPU on recording server | Too many streams or hardware accel disabled | Enable hardware acceleration; reduce stream resolution/fps; add recording servers |
| Failover not activating | Failover server not configured | Expert/Corporate only: configure Failover Recording Server in Management Client |
| H.265 not available | Express+ or Essential+ licence | H.265 requires Professional+ or above; upgrade licence |
| Mobile app cannot connect | Mobile Server not installed or port blocked | Install XProtect Mobile Server; open port 8081 (default) in firewall |
| Licence activation fails | No internet or SLC unreachable | Use offline activation via Milestone Customer Dashboard; export/import licence file |
| Evidence Lock not available | Expert/Corporate licence required | Evidence Lock is Expert and Corporate only; check licence tier |
MILESTONE XPROTECT VMS 2025 R1
Manufacturer: Milestone Systems A/S (Copenhagen, Denmark)
Document: XProtect VMS 2025 R1 Product Comparison Chart
=== PRODUCT TIERS ===
XProtect Essential+ — Free up to 8 cameras; perpetual; single server; 48 max IP devices
XProtect Express+ — Perpetual; single server; unlimited IP devices
XProtect Professional+ — Perpetual; multi-server; H.265, Edge Storage, Alarm Manager
XProtect Expert — Perpetual; multi-server; adds Failover, Evidence Lock, Federation
XProtect Corporate — Perpetual; distributed multi-server; adds Smart Wall, Dual Auth,
Media DB encryption, digital signing
=== SUPPORTED DEVICES ===
14,000+ cameras, encoders, and sensors on Milestone Supported Device List (SDL)
ONVIF and PSIA compliant devices supported via native drivers
Generic device support via Milestone Universal Driver
Axis, Bosch, Hikvision, Hanwha, Panasonic: H.265 and bulk firmware upgrade support
500,000+ installations worldwide
=== CLIENTS ===
XProtect Smart Client (Windows) — primary operator client
XProtect Web Client — browser-based; no installation required
XProtect Mobile — iOS and Android; connects via Mobile Server
=== KEY FEATURES BY TIER ===
Feature | Essential+ | Express+ | Professional+ | Expert | Corporate
H.264, MJPEG, MPEG-4, MxPEG | Yes | Yes | Yes | Yes | Yes
H.265 | No | No | Yes | Yes | Yes
Adaptive streaming/playback | No | No | Yes | Yes | Yes
Edge Storage (SVQR) | No | No | Yes | Yes | Yes
Built-in VMD (auto-adjustable) | Yes | Yes | Yes | Yes | Yes
Alarm Manager | No | No | Yes | Yes | Yes
Hot/Cold Failover Recording | No | No | No | Yes | Yes
Failover Event Server | No | No | No | No | Yes
XProtect Smart Wall | No | No | No | No | Yes
Federated Architecture | No | No | No | Yes | Yes
Evidence Lock | No | No | No | Yes | Yes
Dual Authorisation | No | No | No | No | Yes
Media DB Encryption + Signing | No | No | No | No | Yes
Smart Map | No | No | Yes | Yes | Yes
Customer Dashboard | No | No | No | No | Yes
HW Accel VMD (Quick Sync) | No | No | Yes | Yes | Yes
HW Accel VMD (NVIDIA) | No | No | No | Yes | Yes
Third-party analytics (MIP) | No | No | Yes | Yes | Yes
Metadata support | No | No | Yes | Yes | Yes
Dual stream (live + record) | No | No | Yes | Yes | Yes
ONVIF Open Network Bridge | No | No | No | Yes | Yes
Bulk firmware upgrade | No | No | No | Yes | Yes
=== DEFAULT CREDENTIALS ===
Management Server admin account: "Administrator" (Windows integrated auth by default)
Password: Set during installation — no factory default published
Note: Uses Windows Active Directory integration or local Windows accounts
=== PORTS (DEFAULT) ===
Management Server HTTP: 80
Management Server HTTPS: 443
Recording Server: 7563
Mobile Server HTTP: 8081
Mobile Server HTTPS: 8082
Event Server: 9090
=== STORAGE CALCULATION ===
Formula: (Bitrate Mbps × Cameras × Retention_days × 86400) / 8 = Bytes
Example: 2 Mbps × 16 cameras × 30 days × 86400 / 8 = ~1.04 TB
=== HARDWARE ACCELERATION ===
Intel Quick Sync Video: Supported (monitor must be on motherboard GPU)
NVIDIA CUDA: Compute capability 5.0 or higher required
NVIDIA SLI bridge: NOT supported
Multiple GPU cards: Supported (one monitor per card minimum)
| Code / Display | Description | Likely Cause | Action |
|---|---|---|---|
| Camera not powering on | PoE budget exceeded on switch | Check switch PoE budget; reduce connected devices or upgrade switch | |
| Camera not powering on | Cable too long (>100m) | Use PoE extender or media converter | |
| Camera rebooting randomly | Insufficient PoE power | Check camera power consumption; upgrade to PoE+ switch | |
| Camera not detected by switch | Non-PoE camera on PoE port | PoE switches detect PoE devices automatically — non-PoE devices are safe | |
| PoE injector not working | Wrong cable pair configuration | Check injector mode (A or B); try different cable | |
| High cable temperature | Excessive current draw | Check cable gauge; ensure Cat5e minimum; check for damaged cable |
| Code / Display | Description | Likely Cause | Action |
|---|---|---|---|
| SAR cannot be fulfilled | Footage already overwritten | Implement longer retention for incidents; document retention policy | |
| Third party visible in SAR footage | Cannot redact | Use video editing software to blur third parties; or refuse SAR on this basis | |
| ICO complaint received | Non-compliant signage | Install compliant signage immediately; update privacy notice | |
| CCTV covers neighbour's property | Excessive coverage | Adjust camera angle; install privacy mask in NVR | |
| No ICO registration | Overlooked requirement | Register at ico.org.uk — annual fee applies |