Fire Alarm
Customer Guide

User operation, display states, silence/reset procedures, and weekly testing for your specific fire alarm panel.

01
Advanced MxPro 5
Customer Operation & Troubleshooting Guide
Addressable
System Overview
The Advanced MxPro 5 is a high-reliability, professional fire alarm panel installed to protect your premises in accordance with BS 5839-1. As the 'Responsible Person' for fire safety, you are required to understand how to operate this panel, manage false alarms, and conduct weekly testing.
Access Level 1
No code — view status, silence internal buzzer
Access Level 2 (User)
Requires User Code or Key — silence alarms, reset, disable zones
Standard User Code
Refer to your handover pack (commonly 1234, 2222, or 4321 depending on installer)
Compliance
BS 5839-1, EN 54-2/4
How to Silence and Reset Alarms
CRITICAL: Always verify there is no genuine fire before silency or resetting the panel. If in doubt, evacuate the building and dial 999 immediately.
  1. Enter User Access Mode: Enter your 4-digit user code or turn the control key (if fitted). The 'Access Level 2' or 'Controls Enabled' LED will light up.
  2. Silence Alarms: Press the SILENCE ALARMS (or SILENCE/RESOUND) button. The external sounders will stop, but the panel's internal buzzer will continue to beep.
  3. Investigate: Read the display to identify the activated device or zone. Check the area for any signs of fire or smoke.
  4. Reset Panel: Once the cause is cleared and it is safe to do so, press the RESET button. The panel will clear the alarm state and return to normal operation.
Reading the Display and LEDs
The front panel features status LEDs and/or an LCD screen that provide instant system feedback:
IndicatorMeaningRequired Action
FIRE (Red LED)A detector or manual call point has been activated. Genuine alarm or false alarm.Evacuate building immediately. Check display for location.
FAULT (Yellow LED)The system has detected an issue (e.g., power loss, broken wire, dirty detector).Check display for fault details. Note code and call AFS.
DISABLEMENT (Yellow LED)A zone, sounder circuit, or auxiliary output has been intentionally switched off.Verify if disablement is still required. Re-enable when safe.
POWER ON (Green LED)The mains 230V AC power supply is connected and healthy.Normal state. No action required.
Common Fault Messages & Troubleshooting
If the yellow FAULT LED is flashing, check the display for one of these common messages:
Display / FaultWhat it MeansWhat to Do
Mains Fault / Charger FaultThe panel has lost its primary 230V AC mains power supply. Running on backup battery.Check if there is a local power cut or if the fused spur switch has been turned off.
Battery Fault / Low BatteryThe standby batteries are disconnected, flat, or need replacing.The batteries must be replaced every 3-5 years. Contact AFS to schedule a replacement.
Zone / Loop Open or Short CircuitA cable break or short circuit has been detected on the detection loop or conventional zone.The system is still partially protected but needs urgent engineer attention. Call AFS.
Device Missing / Double AddressAn addressable device is not communicating, or two devices have been given the same address.Note the device address/zone shown on the display and report to AFS.
How to Conduct Your Weekly Fire Alarm Test
Under BS 5839-1, you must test your fire alarm system weekly using a different manual call point (break glass) each time.
  1. Notify ARC: If your system is monitored by an Alarm Receiving Centre (ARC), call them first to place the system on test (so they don't dispatch the fire brigade).
  2. Insert Test Key: Insert the plastic test key into the bottom of a manual call point to trigger the alarm without breaking the glass.
  3. Verify Sounders: Confirm that the alarm sounders activate.
  4. Silence & Reset: Go to the panel, enter your code, press SILENCE, then press RESET.
  5. Log It: Record the date, time, call point location, and result in your Fire Safety Log Book.
02
Ajax EN54 Fire Hub Jeweller
Customer Operation & Troubleshooting Guide
Wireless EN 54
System Overview
The Ajax EN54 Fire Hub Jeweller is a wireless fire alarm control panel certified to EN 54 standards. It uses wireless detectors throughout the building — there are no cables between detectors and the control panel. The system communicates with your monitoring centre via Ethernet and mobile network (SIM), providing reliable alarm transmission. The system is managed via the Ajax app, which also sends real-time notifications to nominated users.
System Type
Wireless fire alarm — EN 54 certified
Detectors
Wireless smoke, heat, and CO detectors throughout the building
Alarm Notification
Sounders + visual alarm devices (VADs) + monitoring centre + Ajax app push notification
Service Interval
Annual (BS 5839-1) — weekly self-test recommended
Testing the Fire Alarm
Regular testing is a legal requirement under the Regulatory Reform (Fire Safety) Order 2005. Weekly tests should be carried out by a responsible person. Annual full tests must be carried out by a competent engineer.
Weekly Test
Activate a manual call point (break glass unit) in a different zone each week. Confirm sounders activate throughout the building. Log the test in the fire alarm logbook.
Resetting After Alarm
Investigate the cause of the alarm before resetting. Once safe, press the Reset button on the control panel touchscreen, or reset via the Ajax app. Ensure the activated detector or call point is back in its normal state.
Silencing Sounders
During investigation, sounders can be silenced via the panel touchscreen or Ajax app. Do not silence the alarm unless you are certain there is no fire.
Informing the Monitoring Centre
Always notify your monitoring centre before carrying out a test to prevent an unnecessary fire brigade response. Use your agreed codeword when calling.
Panel Display & Indicators
The Ajax EN54 Fire Hub has a colour touchscreen display on the panel body. Status is also indicated via LED and the Ajax app.
IndicatorMeaningWhat to Do
Green LED / NormalSystem is operating normally. All detectors are communicating and no faults are present.Normal state. No action required.
Red LED / Fire AlarmA fire detector or manual call point has activated. Fire condition detected.Evacuate the building immediately. Call 999. Do not re-enter until declared safe.
Yellow LED / FaultA fault has been detected — device battery low, communication issue, or device offline.Check the Ajax app for fault details. Call AFS if you cannot resolve it.
Yellow LED / TamperA detector cover or the panel enclosure has been opened.Call AFS. Engineer attendance required to reset the tamper.
App NotificationPush notification for fire alarm, fault, or system event.Act on fire alarms immediately. Review fault notifications and contact AFS if needed.
Access Levels
The Ajax EN54 Fire Hub uses the Ajax app for access management. There are no traditional keypad codes — access is controlled via the app and individual user accounts.
Access LevelWhoCapabilities
AdministratorResponsible person / building managerFull access: reset alarms, silence sounders, manage users, view event log
UserNominated staffView system status, receive notifications, silence sounders (if permitted)
EngineerAFS engineer onlyFull programming access via Ajax PRO app — not available to end users
Important: Only a competent engineer should make programming changes to the fire alarm system. Unauthorised changes may invalidate your fire risk assessment and insurance.
Common Fault Messages & Troubleshooting
Faults are displayed in the Ajax app and on the panel touchscreen. The most common customer-resolvable faults are listed below.
FaultWhat it MeansWhat to Do
No External PowerMains power to the panel has been lost. System is running on backup battery.Check the mains supply. If power is restored and the fault persists, call AFS.
Device Battery LowA wireless detector battery is running low.Contact AFS to arrange battery replacement. Detector batteries typically last 2–4 years.
Device Lost / No SignalA detector has lost radio contact with the hub.Check the device has not been moved or obstructed. Call AFS if the fault persists — a range extender may be needed.
Comm Fault / No InternetThe panel has lost its network connection and is relying on SIM backup.Check your broadband router. If the fault persists, call AFS.
Tamper FaultA detector cover or the panel enclosure has been opened.Call AFS. Engineer attendance required to inspect and reset.
False AlarmA detector has activated without a real fire — often caused by cooking fumes, steam, or dust.Ventilate the area. Reset the panel. Consider relocating the detector — contact AFS for advice.
02
Apollo XP95 / Discovery / Core Protocol
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Apollo XP95 / Discovery / Core Protocol is a Addressable fire panel. It uses a 240 x 64-pixel graphical LCD display with five control buttons. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire panel
Display240 x 64-pixel graphical LCD display with five control buttons
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

Silence & Reset Procedure:

  • To Silence Alarms: Press the 'Silence Alarm' button.
  • To Reset System: Press the 'Reset System' button after silencing alarms and resolving the cause.
  • To Mute Buzzer: Press the 'Mute Buzzer' key to silence the panel's internal buzzer during a fault condition.
Display & LED Indicators
  • Detection Zones (1-18) Pulsing: Indicates an alarm condition in that specific zone.
  • Supply Healthy ON: Indicates that mains and/or battery power supply is present and healthy.
  • General Fire Pulsing: Indicates an unsilenced fire alarm condition.
  • General Fire ON: Indicates a fire alarm condition that has been silenced.
  • General Fault Pulsing: Indicates one or more faults are present and the internal buzzer is sounding.
  • General Fault ON: Indicates one or more faults are present and the internal buzzer has been muted.
  • Disablement ON: Indicates that one or more circuits or devices have been disabled.
Access Levels

Access Levels:

  • Access Level 1 (General User): Allows viewing of panel status and basic information.
  • Access Level 2 (Authorised User): Allows silencing alarms, resetting the system, muting the buzzer, and accessing the user menu. The default access code for Level 2 is 1111.
  • Access Level 3 (Engineer): For configuration and commissioning of the system. The default access code for Level 3 is 3333.
Common Faults & What To Do
  • 1. Fault Condition Displayed:
    Cause: The panel has detected an issue (e.g., wiring fault, device fault).
    Action: Note the fault message on the display. Press the 'Mute Buzzer' key to silence the audible warning. Scroll through the faults using the arrow keys. If the fault persists after checking for obvious issues (like a device being dislodged), contact your fire alarm service provider.
  • 2. Low Battery:
    Cause: The backup batteries are low or failing.
    Action: This is typically indicated by a fault message. The system will usually continue to operate on mains power. Contact your fire alarm service provider to arrange for battery inspection and replacement.
  • 3. Device Fault (e.g., Detector Removed):
    Cause: A fire alarm device (like a smoke detector or call point) is missing or not communicating.
    Action: Check the location indicated on the panel display. Ensure the device is correctly seated. If the fault persists, contact your fire alarm service provider.
  • 4. Communication Fault:
    Cause: Problem with communication between the panel and devices on the loop.
    Action: This often requires technical intervention. Note the specific fault message and contact your fire alarm service provider.
  • 5. Unwanted Alarm (False Alarm):
    Cause: Can be due to cooking fumes, steam, dust, or a faulty detector.
    Action: Silence the alarm using the 'Silence Alarm' button. Investigate the cause of the alarm. If it's a false alarm, clear the area and then reset the panel using the 'Reset System' button. If false alarms are frequent, contact your fire alarm service provider to investigate the detector sensitivity or location.
Weekly Test Procedure

Weekly Test Procedure for Responsible Person:

The ESPRIT-Apollo panel supports a one-person walk test mode to facilitate weekly testing.

  1. Enter User Menu: On the MAIN MENU, use the Left/Right arrow keys to navigate to the 'USER' menu icon and press the '✓' (Enter) key.
  2. Select Test Mode: Within the USER MENU, highlight the 'TEST' option and press '✓'.
  3. Activate Test Mode: In the TEST MODE sub-menu, highlight 'ON/OFF' and press '✓'.
  4. Choose Sounder Option: Select either 'WITH SOUNDERS' (to test sounders) or 'WITHOUT SOUNDERS' (for silent testing) and press '✓'. This activates the test mode, and the 'Test Mode' amber LED will illuminate.
  5. Select Zones/Devices for Test: (Optional, if not testing all zones) From the TEST MODE sub-menu, select 'SETTINGS'. You can then choose specific zones or devices to include or exclude from the test.
  6. Initiate Test: Activate a detector or manual call point in a selected test zone. The panel will register the alarm but will automatically reset, allowing you to move to the next device.
  7. Exit Test Mode: After completing the tests, return to the 'TEST ON/OFF' sub-menu and select 'OFF' to deactivate the test mode.

It is important to record all weekly fire alarm tests in the fire alarm logbook.

03
C-TEC CFP / XFP
Customer Operation & Troubleshooting Guide
Conventional
System Overview

The C-TEC CFP / XFP is a Conventional fire panel. It uses a LCD display with keypad buttons and keyswitch. This guide is for the Responsible Person and building occupants.

Panel TypeConventional fire panel
DisplayLCD display with keypad buttons and keyswitch
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

To silence and reset the C-TEC CFP fire alarm panel:

  • **Silence Alarm Sounders:** Put the panel into Access Level Two (enter code 2143 using the keypad buttons or turn the keyswitch to the 'I' position) and then press the 'Silence/Resound Sounders' button.
  • **Reset Panel:** After the cause of the alarm has been investigated and cleared, and the alarm sounders have been silenced, press the 'Control Panel Reset' button.
Display & LED Indicators
  • **General Fire:** Flashing Red = Fire alarm condition detected or sounders manually activated for evacuation. Steady Red = Silenced fire alarm condition.
  • **Fire Zones 1 to 8:** Flashing Red = Fire alarm condition detected on the flashing zones. Steady Red = Silenced fire alarm condition on the steady zones.
  • **Zone Fault/Disable/Test 1 to 8:** Flashing Yellow (in sync. with General Fault light) = Faulty wiring detected on the flashing zones. Flashing Yellow (in sync. with Test light) = The flashing zones are in test mode. Steady Yellow = The steady zones have been disabled.
  • **Supply Present:** Steady Green = The panel is supplied with power.
  • **Remote Output:** Steady Red = The remote output has been activated.
  • **Test:** Flashing Yellow = The panel is in test mode.
  • **Accessed:** Flashing Yellow = Access code is being entered. Steady Yellow = Panel is in access level two.
  • **General Disablement:** Flashing Yellow = Panel is in disablement selection state. Steady Yellow = Part of the system has been manually disabled and/or one or more fire zones have a delay applied.
  • **Fault Output Status:** Steady Yellow = The fault output has been disabled.
  • **Remote Output Status:** Flashing Yellow = A fault has been detected on the output’s auxiliary 24V supply. Steady Yellow = The remote output has been disabled.
  • **General Fault:** Flashing Yellow = A fault has been detected on any part of the fire alarm system.
  • **Power Supply Fault:** Flashing Yellow = Fault with mains supply, standby batteries, or charger.
  • **System Fault:** Flashing Yellow = Microprocessor fault or corrupted memory.
  • **Repeater Fault:** Flashing Yellow = Wiring/communication fault on the repeater network (if fitted).
  • **Sounder Status:** Flashing Yellow = Faulty wiring on sounder circuits. Steady Yellow = Alarm sounders have been disabled.
  • **Auxiliary Output Status:** Steady Yellow = The panel’s auxiliary output has been disabled.
Access Levels

The C-TEC CFP panel has two access levels:

  • **Access Level One (General User):** In this level, users can view the system status via indicator lights, mute the internal sounder by pressing the 'Silence Internal Sounder' button, and override any programmed delays by pressing the 'Silence/Resound Sounders' button (only when the panel is in alarm).
  • **Access Level Two (Authorised User):** This level allows access to critical controls like silencing sounders, resetting alarms, and setting disablements. To enter Access Level Two:
    • **Keypad Entry:** Enter the code **2143** using the keypad buttons. The 'Accessed' light will flash during entry and become steady yellow when access level two is active.
    • **Keyswitch Entry:** Turn the keyswitch to the 'I' position. The 'Accessed' light will be lit steady yellow.
    To exit Access Level Two, press the 'Exit Access Mode' button (for keypad entry) or turn the keyswitch back to the 'O' position (for keyswitch entry).
Common Faults & What To Do
  • **Zone Fault:**
    Cause: Wiring problem on a zone or a detector removed from its base.
    Action: Check the wiring and ensure all detectors are correctly seated. Contact a service engineer if the fault persists.
  • **Power Supply Fault:**
    Cause: Mains power failure, or faulty standby batteries/charger.
    Action: Check mains power supply. If power is present, contact a service engineer to check batteries and charger.
  • **Remote Output Fault:**
    Cause: Fault on the auxiliary 24V supply for the remote output.
    Action: Contact a service engineer to diagnose and rectify the auxiliary power supply issue.
  • **System Fault:**
    Cause: Microprocessor reset (e.g., due to electrical interference) or corrupted memory.
    Action: Press the 'Control Panel Reset' button. If the fault re-occurs within two minutes, contact a service engineer as this indicates corrupted memory.
  • **Sounder Status Fault:**
    Cause: Wiring fault on the sounder circuits.
    Action: Check sounder circuit wiring. Contact a service engineer to investigate and repair the wiring fault.
Weekly Test Procedure
  • Contact any alarm receiving centre before and after these tests to avoid unwanted alarms and confirm the fire signal is correctly received.
  • Carry out an indicator lamp test to check all Zone lights show and the beeper sounds.
  • Operate a manual call point or smoke/heat detector to test the fire alarm.
  • Check that the alarm sounders operate.
  • Reset the system by pressing the 'Silence/Resound Sounders' button and 'Control Panel Reset' button.
  • Verify that no manual call points or smoke/heat detectors are obstructed in any way.
  • Test a different zone each week using a different call point or detector so all are tested in rotation.
04
Eaton FX2000
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Eaton FX2000 is a Addressable fire panel. It uses a LCD display (60mm x 30mm visible area) with 8-button keypad and various system/zonal LEDs. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire panel
DisplayLCD display (60mm x 30mm visible area) with 8-button keypad and various system/zonal LEDs
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

To Silence Alarms and Reset the panel:

  • Press any button to prompt the passcode screen.
  • Enter the passcode.
  • Scroll down using the arrow buttons until 'Silence Alarms' is displayed.
  • Press OK to select and silence the alarms.
  • Scroll down using the arrow buttons until 'Soft Reset' is displayed.
  • Press OK to select and reset the panel.
Display & LED Indicators
  • Power On LED: Indicates the panel is on (Mains Healthy). Action: Check indicator is illuminated.
  • Fire LED: Indicates the panel has detected a fire. Action: Implement fire action procedure.
  • General Fault LED: Monitors devices for faults (e.g., smoke detectors/sounders). Action: Report to System Supervisor.
  • General Disable LED: Monitors panel for disablements. Action: Report fault to Service Dept.
  • Test LED: Indicates Supervisor/Engineer is testing the system. Action: Check with System Supervisor.
  • Delay Active LED: Indicates part of the system has been disabled. Action: Check with System Supervisor.
  • FRE On LED: Indicates Fire Routing Equipment relay activated. Action: Report to System Supervisor.
  • FPE LED: Indicates Fire Protecting Equipment status. Action: Check with System Supervisor.
  • Power Fault LED: Indicates PSU fault. Action: Check with System Supervisor.
  • Sounder LED: Indicates the Sounder status. Action: Check with System Supervisor.
  • System Fault LED: Indicates the panel has a fault. Action: Report to System Supervisor.
  • LCD Display - Time: Displays the current time.
  • LCD Display - Date: Displays the current date.
  • LCD Display - System Health: Displays the current system health.
  • LCD Display - Active Zones: Displays the number of zones and if they are active.
  • LCD Display - Alarm Counter (AC=xxx): Represents the total number of instances the CIE has entered the alarm state.
  • LCD Display - Fault Relay disablement state (FLT/RL:E or FLT/RL:D): Indicates if the fault relay is enabled or disabled.
Access Levels

The panel uses passcodes to access different operational levels. The manual primarily refers to 'Access Level 2' for operations such as weekly tests, silencing alarms, and resetting the panel. To access these functions:

  • Press any button on the 8-button keypad from the healthy screen.
  • Enter the required passcode when prompted.
  • The manual also mentions 'Panel Settings (Change Password)' and 'Panel Settings (Reset Password)' which are typically engineer-level functions.
Common Faults & What To Do
  • Fault 1: General Fault LED illuminated
    Cause: A device (e.g., smoke detector, sounder) has a fault.
    Action: Report the fault to the System Supervisor or Service Department.
  • Fault 2: Power Fault LED illuminated
    Cause: The Power Supply Unit (PSU) has a fault.
    Action: Check with the System Supervisor. This could indicate a mains power issue or internal PSU problem.
  • Fault 3: System Fault LED illuminated
    Cause: The fire alarm panel itself has an internal fault.
    Action: Report the fault to the System Supervisor.
  • Fault 4: General Disable LED illuminated
    Cause: Part of the system has been intentionally disabled (e.g., for maintenance).
    Action: Check with the System Supervisor to understand which part is disabled and why.
  • Fault 5: FRE On LED illuminated
    Cause: The Fire Routing Equipment relay has been activated, meaning a signal has been sent to the fire brigade or an alarm receiving center.
    Action: Report to the System Supervisor and follow emergency procedures if a false alarm, or await emergency services if a genuine fire.
Weekly Test Procedure

To perform a Weekly Test:

  • From the healthy screen, press any button to prompt the passcode screen.
  • Enter the passcode.
  • Scroll down using the arrow buttons until 'Operations (Weekly Test)' is displayed.
  • Press OK to select.
  • Follow any further on-screen prompts to initiate and complete the test.
05
EMS FireCell Syncro AS
Customer Operation & Troubleshooting Guide
Wireless
System Overview

The EMS FireCell Syncro AS is a Wireless Addressable fire detection and alarm control panel, conforming to EN54-2:1997 and EN54-4:1997.. It uses a LCD Status display with Up, Down, Left, Right, Enter, and Exit navigation buttons.. This guide is for the Responsible Person and building occupants.

Panel TypeWireless Addressable fire detection and alarm control panel, conforming to EN54-2:1997 and EN54-4:1997.
DisplayLCD Status display with Up, Down, Left, Right, Enter, and Exit navigation buttons.
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

Silence & Reset Procedure:

  • In the event of a fire, the red FIRE lamp and appropriate Fire Zone indicator will flash, and fire warning sounders will activate.
  • Press the Silence Buzzer button to silence the internal panel buzzer.
  • To silence the fire warning sounders, press any of the menu navigation buttons, enter the Access Level 2 password (default 2222), and press Enter.
  • Press the Silence Alarm / Acknowledge button to silence the sounders. (Sounders can be re-activated by pressing Re-Sound Alarm if needed).
  • Press the Reset button to reset the system after the fire event has been dealt with.
Display & LED Indicators
  • Red FIRE lamp: Flashes during a fire event.
  • Fire Zone indicator: Flashes for the zone in fire (if fitted).
  • Buzzer Silenced panel indicator: Illuminates when the internal buzzer is silenced.
  • Yellow General Fault indicator: Flashes when there is a fault on the system.
  • Pre-alarm LED: Illuminates during a pre-alarm event.
  • Delay Active panel indicator: Illuminates if fire warning sounders are delayed.
  • LCD Status display: Provides details of fire activations, fault descriptions, pre-alarm sources, and alert event sources.
Access Levels

Access Level 1: No password required. Allows for Lamp Test, Silence Buzzer, More Fires, More Events, Menu Navigation, and Help (?).

Access Level 2: Requires a 4-digit password (factory default: 2222). Can be reached by operating the Enable control keyswitch (if fitted) or by pressing any menu navigation button and entering the password. This level is required by the end user to acknowledge alarms and reset the system. It also provides access to the Access 2 Menu for Disablements, View Devices, Test Zones, Set System Time, Contamination Status, and Access Level 3.

Access Level 3: Requires a password for the engineering function menu. Details are in the Syncro AS Product manual (not user manual).

Common Faults & What To Do
  • Fault 1: General Fault Indication
    Cause: A fault has occurred on the system (e.g., wiring issue, device malfunction).
    Action: Note the details displayed on the LCD. Press the Silence Buzzer button. If the fault persists, contact your fire alarm maintenance company.
  • Fault 2: Pre-alarm Event
    Cause: A detection device is sensing a slow change, potentially indicating a smouldering fire or a dirty detector.
    Action: Investigate the source of the pre-alarm indicated on the LCD. Press the Silence Buzzer button. If no cause is found or the pre-alarm recurs, contact your fire alarm maintenance company.
  • Fault 3: Contaminated Device
    Cause: A detection device is approaching its maintenance fault limits due to contamination (e.g., dust). The panel will not yet show a fault, but it's a warning.
    Action: This is a preventative maintenance indication. Your fire alarm maintenance company will address this during routine servicing.
  • Fault 4: Printer Paper Low/Empty (if fitted)
    Cause: The internal printer is running low on paper (indicated by a red line on the paper) or has run out.
    Action: Contact your fire alarm maintenance company. Replacing printer paper requires opening the panel and should only be done by trained service personnel.
  • Fault 5: Standby Battery nearing end of life
    Cause: The sealed lead acid batteries providing standby power have a life expectancy of around 4 years and may be weakening.
    Action: Routine testing by your fire alarm maintenance company will identify this. They will recommend replacement as part of maintenance.
Weekly Test Procedure

Weekly Test Procedure (Responsible Person):

  • The user manual refers to routine testing of the fire alarm system in accordance with BS5839: Part 1: 2002.
  • The panel has a 'Test Zones' feature (Access Level 2, menu option 5.3) where each zone can be individually put into a Test Mode. When test mode is selected, devices in the zone may be tested, and the Syncro AS panel will automatically reset after 3 seconds. This is used for one-man testing of the fire system.
  • When a zone is put into test mode, the user is prompted to select the sounder response behavior. If set to 'ON', all sounder outputs will sound for the duration of the fire event and will be muted when the panel automatically resets.
  • To perform a weekly test, access Level 2, navigate to 'Test Zones', select the desired zone, and activate the test. Observe the panel's response and sounder activation.
  • After testing, ensure all zones are returned to normal operation via the 'View & Restore Zones in Test' option in the Access 2 menu.
06
Fike Cheetah Xi
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Fike Cheetah Xi is a Addressable Fire Suppression Control System. It uses a LCD Display contains 4 Rows of 20 Characters. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable Fire Suppression Control System
DisplayLCD Display contains 4 Rows of 20 Characters
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

Silence Procedure:

  • When an alarm occurs, the ALARM LED flashes and the panel piezo pulses.
  • Press the ACKNOWLEDGE or SILENCE buttons to make the Alarm LED illuminate steady and turn the piezo OFF.

Reset Procedure:

  • The Alarm State is a latching event and requires a panel reset to clear the event and return the panel to the Normal State.
  • After silencing, press the RESET button to restore the system to Normal.
  • If events are still present, they will immediately re-report.
Display & LED Indicators
  • AC POWER LED: Green. Illuminates steady when proper AC power is present. Turns off when AC power is removed or is too low.
  • ALARM LED: Red. Flashes when the panel enters the Alarm State. Illuminates steady after Acknowledge or Silence. Remains ON until the panel is Reset.
  • TROUBLE LED: Yellow. Flashes when the panel enters the Trouble State. Illuminates steady after Acknowledge or Silence. Turns off if the Trouble condition clears and no other trouble events are present.
  • SUPERVISORY LED: Yellow. Flashes when the panel enters the Supervisory State or if a Zone or Device is Disabled. Illuminates steady after Acknowledge or Silence. Turns off if the Supervisory condition clears and no other supervisory events are present.
  • RELEASE LED: Red. Flashes when the panel enters the Release State. Illuminates steady after Acknowledge or Silence. Remains ON until the panel is Reset.
  • RELEASE DISABLED LED: Yellow. Illuminates steady when any zone is disabled. Turns off when the panel is reset.
  • ABORT LED: Yellow. Flashes when the panel enters the Abort State. Illuminates steady after Acknowledge or Silence. Turns off if the Abort condition clears and no other abort events are present.
  • SILENCE LED: Yellow. Illuminates steady when the panel is silenced. Turns off when the panel is reset.
  • PRE-DISCHARGE LED: Red. Flashes when the panel enters the Pre-Discharge State. Illuminates steady after Acknowledge or Silence. Remains ON until the panel is Reset.
  • GROUND FAULT LED: Yellow. Illuminates steady when a system ground fault trouble is present. Turns off when the ground fault is removed or the panel is Reset.
Access Levels

The Cheetah Xi provides 4 different levels of security:

  • Level 1 (CUSTOMER): Button access, History, Diagnostics, Date/time.
  • Level 2 (MAINTENANCE): C-Linx, View Config, Maintenance, Configuration.
  • Level 3 (DISTRIBUTOR): Cheetah Xi Change level 3, Factory Init.
  • Level 4 (FACTORY): Cheetah Xi Create level 3.

Passwords can only be changed by a certified technician with a proper password. The panel is shipped with a default Level 3 password.

Common Faults & What To Do
  • Connection problems: Issues with wiring or device connections. Action: Check wiring and connections to devices.
  • Ground faults: An unintended electrical connection between a circuit conductor and ground. Action: Locate and clear the ground fault.
  • Hardware problems: Malfunctions within the panel's components. Action: Contact a certified technician.
  • Power problems: Issues with AC power or battery supply. Action: Check AC power supply and battery connections.
  • Configuration problems: Incorrect settings or programming. Action: Contact a certified technician to review and correct configuration.
Weekly Test Procedure

The Fike Cheetah Xi features a "One-person Walktest capability" (Section 5.19). This allows for individual devices to be activated once during the Walktest mode. The Walktest timeout is adjustable up to 4 hours and restarts upon any event or button press. If no events or buttons are pressed for the specified time, the system will reset itself back to normal operation.

07
Fike Twinflex Pro2
Customer Operation & Troubleshooting Guide
Conventional
System Overview

The Fike Twinflex Pro2 is a Conventional fire alarm panel, Analogue non-addressable. It uses a LCD display with LED indicators. This guide is for the Responsible Person and building occupants.

Panel TypeConventional fire alarm panel, Analogue non-addressable
DisplayLCD display with LED indicators
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

To silence and reset the Fike Twinflex Pro2 fire alarm control panel:

  • **Silence Alarms:** Press the 'SILENCE ALARMS' button.
  • **Investigate:** Establish the cause of the alarm and record details in the log book.
  • **Clear Cause:** Reset any operated Manual Call Points or ensure the cause of a detector alarm has been removed.
  • **Reset System:** Press the 'RESET SYSTEM' button.
  • **Second Reset (if needed):** If using certain conventional detectors and Manual Call Points on an expansion card, a second system reset may be required.
Display & LED Indicators
  • **FIRE (Red, Continuous):** The control panel is in the fire state. Other indicators will show the origin.
  • **FAULT (Yellow, Continuous):** The control panel is in the fault state. Other indicators will show the origin.
  • **DISABLED (Yellow, Continuous):** A disablement action is in place. Enable all devices/actions to clear.
  • **TEST (Yellow, Continuous):** A test routine is in place. End all tests to clear.
  • **POWER (Green, Continuous):** Power is being supplied to the control panel from either the 230V AC mains supply or the standby batteries.
  • **‘ZONE 1-8’ (Red, Continuous):** A Detector or Manual Call Point in the indicated zone is in the alarm state and sending an alarm signal to the panel.
  • **SERVICE (Yellow, Flashing/Continuous):** The pre-programmed weekly test is due, or the pre-programmed service interval has expired and a routine maintenance check is due.
  • **ALARMS (Yellow, Flashing/Continuous):** The alarm sounders have been activated, or the alarm sounders have been silenced whilst operating and the system is awaiting a reset.
  • **BUZZER SILENCED (Yellow, Continuous):** The control panel buzzer has been silenced whilst operating and will stay silenced until another fault or relevant action occurs.
Access Levels

The panel uses access levels to control functionality:

  • **Access Level 1 (Normal):** Basic indication only; main Fire Alarm Controls are disabled.
  • **Access Level 2A (User):** Allows access to basic system controls (e.g., viewing events, testing controls/display). Accessed by turning the key switch to the 'controls enabled' position (Controls Enabled LED ON) or entering a valid user code (e.g., default **8737**).
  • **Access Level 2B (Supervisor):** Provides more advanced controls (e.g., enabling/disabling sounders, setting time/date). Accessed by entering a valid supervisor code (e.g., default **7877**).
  • User and Supervisor codes can be changed via the panel menu or configuration software by a qualified engineer.
Common Faults & What To Do
  • **Fault 1: Dirty or Contaminated Detector**
    • **Cause:** Dust, dirt, or insects inside the detector's optical chamber can cause false alarms or intermittent faults.
    • **Action:** Contact a qualified fire alarm engineer to clean or replace the affected detector.
  • **Fault 2: Mains Power Failure**
    • **Cause:** The 230V AC mains supply to the panel has been interrupted (e.g., power cut, tripped breaker, blown fuse). The 'POWER FAULT' LED will flash or be continuous.
    • **Action:** Check the mains power supply to the building. If other electrical items are working, check the dedicated fire alarm circuit breaker or fuse. If the fault persists, contact a qualified engineer.
  • **Fault 3: Battery Fault**
    • **Cause:** The standby batteries are low, faulty, or disconnected, or the battery fuse has blown. The 'POWER FAULT' LED will flash or be continuous.
    • **Action:** Ensure the panel has mains power. If the fault persists, contact a qualified engineer to inspect or replace the batteries and fuse.
  • **Fault 4: Zone Fault**
    • **Cause:** A wiring issue (open or short circuit) or a faulty device on a specific detection zone. The 'ZONE' LED will flash or be continuous.
    • **Action:** Note the zone number indicated. Contact a qualified fire alarm engineer to investigate and rectify the fault on that zone.
  • **Fault 5: Buzzer Sounding Continuously (Fault Buzzer)**
    • **Cause:** An active fault condition (e.g., mains failure, battery fault, zone fault) or a weekly test reminder is active.
    • **Action:** Check the panel display and other LEDs for specific fault indications. If it's a weekly test reminder, follow the weekly test procedure. If a fault is indicated, contact a qualified engineer. If the buzzer was silenced and a new fault occurs, it will resound.
Weekly Test Procedure

The Fike Twinflex Pro2 panel can be programmed to remind the responsible person to perform a weekly test:

  • **Reminder:** Once a week, at a day and time set by an engineer, the 'SERVICE' LED will illuminate and the internal fault buzzer will sound.
  • **Procedure:** To acknowledge and clear the weekly test reminder, the user needs to enter their user code or turn the key switch to the 'controls enabled' position and then reset the panel.
  • **Performing the Test:** The actual weekly test involves activating a different detector or manual call point each week to ensure the system responds correctly. This should be done in accordance with local regulations and the building's fire safety plan.
09
Fire-Lite ES-200X (Portal incorrectly states HAES ES-200X)
Customer Operation & Troubleshooting Guide
Conventional
System Overview

The Fire-Lite ES-200X (Portal incorrectly states HAES ES-200X) is a Addressable fire panel. It uses a 80-character (4 lines x 20 characters) backlit LCD display with a key panel including 30 keys, featuring a 16-key alpha-numeric pad and dedicated function keys (Acknowledge, Alarm Silence, Drill, Reset, F1-F4 programmable keys).. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire panel
Display80-character (4 lines x 20 characters) backlit LCD display with a key panel including 30 keys, featuring a 16-key alpha-numeric pad and dedicated function keys (Acknowledge, Alarm Silence, Drill, Reset, F1-F4 programmable keys).
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

To Silence an Alarm:

  • Press the ALARM SILENCE button. The "ALARM SILENCED" indicator will turn yellow.

To Reset the System after an Alarm:

  • Ensure the protected area is safe and all initiating devices (e.g., smoke detectors) have cleared.
  • Press the RESET button.

To Acknowledge Trouble, Supervisory, and Emergency Alarms:

  • Notify the monitoring service and/or applicable first responders if connected.
  • Unlock and open the panel, then press the ACKNOWLEDGE/STEP button. The applicable indicator will remain illuminated.
Display & LED Indicators
  • Fire Alarm: Red LED
  • CO Alarm: Red LED
  • AC Power: Green LED
  • Supervisory: Yellow LED
  • Trouble: Yellow LED
  • Ground Fault: Yellow LED
  • Battery Fault: Yellow LED
  • Disabled: Yellow LED
  • Maintenance: Yellow LED
  • Communication: Yellow LED
  • Alarm Silenced: Yellow LED
  • F1-F4 Function Keys: Yellow LED (when active)
  • SYSTEM NORMAL: LCD display reads "SYSTEM NORMAL"
Access Levels

The Fire-Lite ES-200X panel features password and key-protected nonvolatile memory and user-programmable passwords. The manual primarily discusses programming access for technicians rather than distinct end-user access levels (e.g., Level 1/2/3).

For any changes to user codes or access settings, it is recommended to contact authorized service personnel.

Common Faults & What To Do
  • AC Power Failure:
    Cause: Loss of main electrical power or brownout condition.
    Action: The AC POWER indicator will extinguish, the system TROUBLE indicator will turn yellow, and the panel buzzer will sound. Contact authorized service personnel immediately.
  • Trouble Condition:
    Cause: A general system malfunction or issue with a connected device.
    Action: The TROUBLE indicator will turn yellow, and the panel buzzer will sound. Acknowledge the trouble by pressing the ACKNOWLEDGE/STEP button and contact authorized service personnel immediately. Do not allow trouble conditions to remain logged, as system protection may be compromised.
  • Ground Fault:
    Cause: An unintended electrical connection between a circuit and ground.
    Action: The Ground Fault indicator will turn yellow. Contact authorized service personnel immediately. Disabling ground fault detection voids UL/NFPA Class identifications.
  • Battery Fault:
    Cause: Issues with the standby batteries, such as low voltage or disconnection.
    Action: The Battery Fault indicator will turn yellow. Contact authorized service personnel immediately to inspect and replace batteries if necessary.
  • Communication Trouble:
    Cause: Problems with the panel's ability to communicate with the central monitoring station or remote annunciators.
    Action: The Communication indicator will turn yellow. Contact authorized service personnel immediately to diagnose and resolve communication issues.
Weekly Test Procedure

The Fire-Lite ES-200X supports a "Walktest" feature, which can be silent or audible, and includes a walk-test log and printout. The manual also mentions "Detector sensitivity test capability (NFPA 72 compliant)".

For a responsible person to conduct a weekly test, it is generally recommended to:

  1. Notify the monitoring station that a test is being performed to avoid false alarms.
  2. Activate at least one initiating device (e.g., a smoke detector by using approved test smoke, or a manual pull station).
  3. Verify that the panel goes into alarm, audible and visual notification appliances activate, and the alarm is reported to the monitoring station (if applicable).
  4. Silence and reset the system as per the operation procedure.
  5. Confirm that the system returns to a normal state.
  6. Repeat for other devices on a rotating schedule to ensure all devices are tested periodically.
  7. Log the test results.

For detailed instructions specific to your installation, consult the full ES-200X Series Manual or contact your fire alarm service provider.

08
Gent Vigilon / S-Quad
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Gent Vigilon / S-Quad is a Addressable fire panel. It uses a LCD display with full QWERTY keypad and dedicated function buttons. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire panel
DisplayLCD display with full QWERTY keypad and dedicated function buttons
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

Silence & Reset Procedure:

  • Silence Alarms: Press the Silence Alarms button to silence the system alarms.
  • Reset: Press the Reset button to clear any fire conditions and return the panel to its normal state. If a fire condition persists, the alarm will reactivate.
Display & LED Indicators
  • Zones 1 (red): When illuminated, indicates a FIRE has been detected in the indicated zone(s).
  • Power (green): When illuminated, indicates that a supply to the panel is present.
  • Fire (red): When illuminated, indicates that a FIRE has been detected in the protected premises.
  • Verify (amber): When illuminated, indicates that the Verify button has been pressed and alarm sounders are delayed.
  • Fault (amber): When illuminated, indicates that a FAULT has been detected in the fire detection and alarm system.
  • System Fault (amber): When illuminated, indicates a fault with the system processor. Investigation is important as the system may not detect fires.
  • Disablement (amber): When illuminated, indicates that a part of the system has been disabled.
  • FARE (red flashing): When illuminated flashing (always with DISABLEMENT light), indicates the Output to Fire Alarm Routing Equipment is disabled.
  • FARE (amber steady): When illuminated steady (always with FAULT light), indicates a fault at the Fire Alarm Routing Equipment.
  • Power Fault (amber): When illuminated, indicates the battery or mains supply to the panel has failed.
  • Sounder (amber): When illuminated (with either FAULT or DISABLEMENT light), indicates a sounder fault (flashing) or sounder disablement (steady).
Access Levels

User Code (PIN) Management:

The terms Password, PIN, Usercode, and Access code are used interchangeably. A customer user PIN code is typically set during commissioning by the servicing organization. The person responsible for the fire alarm system should be aware of this PIN code, and for security, it should be changed regularly.

To Change a PIN Code:

  1. Press the MENU ON/OFF button.
  2. Press the F4 button to select [Test/Eng].
  3. Press the F4 button to select [UserCode]. Use the keypad to input your existing access code and then press the Enter button.
  4. Press the F1 button to select [NewPass]. At the flashing cursor, use the keypad to input the new PIN code and press the Enter button. 'New access code set up' will appear on the display.

Important: Any changes made to the PIN code must be backed up to the panel memory (NVM). If not saved, the previous PIN will be restored upon resetting the panel. Saving can only be done when no disablements are present on the system.

Access Levels:

  • Access Level 1: Allows scrolling through fire events.
  • Access Level 2: Provides controls for various system functions, including changing PIN codes and saving changes to memory.
Common Faults & What To Do
  • Fault:
    Cause: A general fault has been detected in the fire detection and alarm system.
    Action: Note the fault message on the display. If it persists after a system reset, contact your servicing organization.
  • System Fault:
    Cause: A fault has occurred with the system processor, which may compromise fire detection capabilities.
    Action: This is a critical fault. Immediately contact your servicing organization for investigation and repair.
  • Power Fault:
    Cause: The battery or mains power supply to the panel has failed.
    Action: Check the mains power supply to the panel. If the mains supply is present and the fault persists, contact your servicing organization as there may be a battery fault.
  • Sounder Fault:
    Cause: A fault has been detected in one or more sounders in the system.
    Action: Note the specific sounder fault message. Contact your servicing organization to address the issue, as sounders are crucial for alarm notification.
  • Disablement:
    Cause: A part of the system has been intentionally or unintentionally disabled.
    Action: Review the display for specific disablement messages. If a critical component is disabled (e.g., a zone or FARE), and you did not initiate it, or if you are unsure, contact your servicing organization.
Weekly Test Procedure

Weekly Test Procedure for Responsible Person:

It is recommended that the person responsible for the fire alarm system ensures the system is tested and maintained in accordance with BS 5839:Part 1.

  1. Contact the alarm receiving centre before and after the weekly test to avoid unwanted alarms and ensure alarms are received.
  2. Test a different manual call point of the system each week to ensure the system is capable of operating under alarm conditions.
  3. Check the operation of the alarm sounders. This also reminds occupants that there is a fire alarm system which gives a particular sound output.
  4. Perform the test at a regular time to avoid confusion between a test and a genuine fire alarm.
10
HAES ESPRIT-Argus
Customer Operation & Troubleshooting Guide
Conventional
System Overview

The HAES ESPRIT-Argus is a Addressable fire panel. It uses a 240 x 64-pixel graphical LCD display with five marked control buttons. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire panel
Display240 x 64-pixel graphical LCD display with five marked control buttons
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

To manage alarm conditions:

  • To silence the internal buzzer: Press the Mute Buzzer button.
  • To silence the fire alarm bells/sounders: Press the Silence Alarm button.
  • To reset the panel after an alarm or fault: Press the Reset System button.

To view faults: Use the Up/Down and Left/Right arrow keys to scroll through the list of faults displayed on the LCD screen.

Display & LED Indicators
  • Detection Zones (Zones 1 - 18): Pulsing LED indicates an alarm condition in the zone.
  • Supply Healthy: Solid ON LED indicates mains and/or battery supply is present.
  • General Fire: Solid ON LED indicates panel is in alarm condition that has been silenced. Pulsing LED indicates panel is in the unsilenced alarm condition.
  • General Fault: Solid ON LED indicates one or more faults are present and the buzzer has been muted. Pulsing LED indicates one or more faults are present.
  • Disablement: Solid ON LED indicates one or more circuits have been disabled.
  • Test Mode: Solid ON LED indicates one or more circuits are in test mode.
  • Sounder Status: Solid ON LED indicates sounder circuits have been disabled or are in test mode. Pulsing LED indicates a fault on one or more sounder circuits.
  • Power Supply Fault: Solid ON LED indicates a power supply fault on mains power input or battery and buzzer has been muted. Pulsing LED indicates a power supply fault on mains power input or battery.
  • Delay Status: Solid ON LED indicates delays are configured. Pulsing LED indicates a delay is running.
  • System Fault: Solid ON LED indicates a system failure, panel not functional or incorrect internal PCB configuration. Pulsing LED indicates the panel has recovered from a system fault.
Access Levels

The panel has three levels of control:

  • General User (Access Level 1): Allows muting the internal buzzer and viewing active faults. Most keypad controls are inactive to prevent unauthorised operation.
  • Authorised User (Access Level 2): Accessed by turning the 'Activate Controls' key clockwise to the 'On' position, or by entering a 4-digit code (default: 1111). Functions include resound alarms, silence alarms, reset system, mute internal buzzer, and access to the Authorised User menu structure. The default code 1111 can be changed via the CONFIG menu.
  • Engineer (Access Level 3): Accessed from the Authorised User (Access Level 2) MAIN MENU by navigating to the CONFIG menu icon and entering a 4-digit code (default: 3333). This level is for configuration, commissioning, and maintenance by trained personnel.
Common Faults & What To Do
  • Fault Condition: The display indicates the number and nature of faults. The internal buzzer sounds intermittently, and the amber General Fault LED pulses. Action: Press the Mute Buzzer button to silence the buzzer (LED will become steady). Scroll through faults using arrow keys. Rectify the fault, then press Reset System to clear.
  • Power Supply Fault (Mains or Battery): Indicated by pulsing Power Supply Fault LED and General Fault LED. Action: Check mains power supply and battery connections. If the fault persists, contact a service engineer.
  • System Fault: Indicated by a solid System Fault LED (main control board) or pulsing System Fault LED (power supply board). The display board may be halted. Action: This indicates a processor failure or watchdog timeout. If the panel is unresponsive, contact a service engineer immediately.
  • Sounder Circuit Fault: Indicated by a pulsing Sounder Status LED. Action: This suggests a fault on one or more sounder circuits. Contact a service engineer to diagnose and repair.
  • Device Fault (e.g., Detector Fault): The LCD screen will display the specific fault (e.g., 'Detector Fault') and its location. The General Fault LED will pulse. Action: Note the fault details and location. If the fault does not clear after a system reset, contact a service engineer.
Weekly Test Procedure

The manual provides a section for recording weekly tests but does not detail a specific step-by-step procedure for the responsible person. It indicates that in TEST MODE, devices in the zone(s) in test can be activated, and the panel will automatically reset, enabling a one-person test. For detailed weekly testing procedures, refer to local fire safety regulations and consult with your fire alarm service provider.

11
Hochiki ESP/DCP
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Hochiki ESP/DCP is a Addressable fire panel. It uses a LCD touchscreen GUI. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire panel
DisplayLCD touchscreen GUI
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

Silence Alarms:

  • Press the 'Silence Alarms' button on the panel GUI. This will silence the internal buzzer and all notification appliances. The display and LED indicators will remain active.

Reset System:

  • Ensure all alarm conditions from external devices (e.g., smoke detectors, call points) have been cleared.
  • Press the 'Reset System' button on the panel GUI.
  • The panel will clear any latching events and return to a Normal Standby Condition. The internal buzzer and external notification appliances will be silenced.
Display & LED Indicators
  • Fire: Red LED (specific location may vary by panel configuration, often accompanied by 'Fire In Zone' indicators on the fascia). Indicates an active fire alarm.
  • Trouble: Yellow LED. Indicates a fault or abnormal condition within the system.
  • Supervisory: Yellow LED. Indicates a supervisory condition (e.g., sprinkler valve tamper).
  • Disablement: Yellow LED. Indicates that a part of the fire alarm system has been temporarily disabled.
  • AC Normal: Green LED (on power supply). Indicates normal AC power supply.
  • DC Out On: Green LED (on power supply). Indicates DC output is active.
  • Fire In Zone Indicators: Optional LEDs (single, double, or triple bank configurations) on the fascia that illuminate to show the specific zone where a fire event is detected.
Access Levels

The Hochiki FireNET L@titude panel utilizes User Access Levels:

  • No User Group (Level 1): No login code or keyswitch operation required. Allows viewing system information and performing simple tests (e.g., Lamp & Buzzer Test, Display Test).
  • User Access Level 2: Achieved via keyswitch or configurable password. Allows access to mandatory controls and user options menus, including disablements and zone testing.
  • User Access Level 3: Achieved through the 'Activate Controls' button on the panel GUI and requires a configured password. Provides the highest level of user access.

Note: After two minutes of inactivity, the panel will return to No User Group.

Common Faults & What To Do
  • 1. Network Communications Trouble:
    Cause: No communication between the panel and its neighbor due to configuration error (e.g., wrong baud rate), wiring error, or damaged wires.
    Action: Contact your service provider.
  • 2. Network Card Missing:
    Cause: Panel configured for networking but no network card installed, installed incorrectly, or network card processor failure.
    Action: Contact your service provider.
  • 3. Connection Error (Network):
    Cause: Panel failed to get a meaningful link impedance measurement, possibly due to stray leakage current, component failure, missing jumper on network card, or disconnected network wiring.
    Action: Contact your service provider.
  • 4. Network Panel Missing:
    Cause: Another panel configured on the network is switched off or disconnected, or there is no communication between a panel and its neighbors.
    Action: Contact your service provider.
  • 5. Full Short Circuit Trouble (Network):
    Cause: A short circuit detected by the link impedance measurement, indicating a wiring error or damaged wires connecting the panel to its neighbor.
    Action: Contact your service provider.
Weekly Test Procedure

Weekly Test Procedure for Responsible Person:

  • 1. Inspect Standby Batteries: Annually, inspect the standby batteries for connection integrity. While the manual states annual inspection, it's good practice to visually check battery connections during weekly checks. Replace batteries every 3 to 5 years or when a 'low battery' message appears.
  • 2. Perform Lamp & Buzzer Test: Press the panel GUI during 'Fire System Normal' condition, then navigate to 'Panel Tests' > 'Lamp & Buzzer Test'. The internal buzzer should sound, and all indicator lamps should light for 5 seconds. If lamps do not light, contact technical support.
  • 3. Perform Display Test: Press the panel GUI during 'Fire System Normal' condition, then navigate to 'Panel Tests' > 'Display Test'. Press 'Continue' to test the display. The panel GUI should cycle through a series of blank raster colors.
  • 4. Test Zones (if applicable and authorized): If authorized and trained, you may test specific zones by pressing 'Test Zones' on the panel GUI, checking desired boxes, and pressing 'Submit'. Ensure appropriate LEDs light up. Remember to restore the zone after testing.
  • 5. Check Event Log: Regularly view the event log to check for any unaddressed events or issues. Press 'View Event Log' on the panel GUI.

Note: Always consult your local fire safety regulations and the full system manual for comprehensive testing requirements.

12
Kentec Sigma XT / Taktis / Syncro
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Kentec Sigma XT / Taktis / Syncro is a Addressable fire panel. It uses a LCD display with touch screen and buttons. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire panel
DisplayLCD display with touch screen and buttons
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

Silence & Reset Procedure (General for Fire Panels):

  • Silence Alarms: Press the 'Silence Alarms' button. This will mute activated sounders.
  • Determine Cause: Investigate the cause of the alarm (e.g., check the display for triggered devices).
  • Reset System: Press the 'Reset System' button. The system should return to normal.
  • Logout (if applicable): If logged in, ensure to log out or turn the keyswitch to the left and remove the key.
Display & LED Indicators
  • Fire (Red): Flashes during a fire condition. Constant if sounders are silenced.
  • General Fault (Yellow): Flashes when the system is not operating as expected.
  • System Fault (Yellow): Flashes for serious panel microprocessor or memory component faults.
  • General Disablement (Yellow): Illuminates (constant) when a part of the system is disabled.
  • Fire Protection Activated (Red): Illuminates (constant) when panel signals to optional Fire Control or Extinguishing Equipment.
  • Fire Protection Fault (Yellow): Illuminates (constant) when panel has trouble communicating with Fire Control or Extinguishing Equipment.
  • Fire Routing On (Red): Illuminates (constant) when a Fire condition has been signalled to others.
  • Fire Routing Fault / Disabled (Yellow): Flashes for fault on monitored circuit to Fire Routing equipment. Constant when output is manually disabled.
  • Test Mode On (Yellow): Illuminates when one or more zones are in test mode.
  • Delays Active (Yellow): Illuminates (constant) when outputs are configured with delays and delays are switched on.
  • Sounder Fault / Disabled (Yellow): Flashes if problem with sounder. Illuminates (constant) when any sounder device is manually disabled.
  • Power On (Green): Always illuminated (constant) indicating panel has power. If off, mains power and internal batteries have failed.
  • Mains fail: Indicates loss of mains power.
  • Batt fail / Batt low: Indicates battery fault or low battery voltage.
  • CPU fault: Indicates a fault with the central processing unit.
  • Aux 24V fault: Indicates a fault with the auxiliary 24V supply.
  • Comms fault: Indicates a communication fault.
  • Earth fault: Indicates an earth fault.
  • Sys fuse fault: Indicates a system fuse fault.
  • S1, S2 and S3 fault: Indicates faults on sounder circuits.
  • Exting fault: Indicates a fault within the extinguishant section.
  • Hold fault: Indicates a fault with the hold function.
  • Manual release fault: Indicates a fault with the manual release mechanism.
  • Mode fault: Indicates a fault with the operating mode.
  • Release fault: Indicates a fault with the extinguishant release.
  • Low pres fault: Indicates low pressure fault (e.g., in gas cylinder).
  • Tell tale: General fault indicator.
  • Pre-alarm LED: Illuminates during a pre-alarm event.
  • Buzzer Silenced: Illuminates when the internal buzzer is silenced.
Access Levels

Access Levels:

  • Access Level 1 (No User Group): Allows basic operations such as lamp test, silencing the buzzer, and viewing fire/fault events. No password or key is required.
  • Access Level 2: Requires a key to be inserted and turned (Kentec Sigma XT) or login through the touch screen display with a password (Kentec Taktis, default 222222; Kentec Syncro AS, default 2222). This level allows operations such as testing zones, disabling zones, disabling sounders, disabling relay contacts, disabling the extract fan, disabling manual release, disabling extinguishant release, activating delays, operating the extract fan output, and accessing system menus (System Information, Disablements, Test Zones, Set Time & Date, View Event Log, View Devices, Panel tests, GUI Settings).
  • Access Level 3: This level is for configuration options and typically requires a specific password, usually for engineers.
Common Faults & What To Do
  • Fault condition (General fault indicator flashing): The system is not operating as expected. Action: Note the specific fault indicators flashing and contact your system maintenance company.
  • Mains Fail (Mains fail indicator lit or Power On Green LED off): The panel has lost mains power. Action: Check the mains power supply to the panel. If power is restored and the fault persists, or if power cannot be restored, contact your system maintenance company.
  • Batt Fail / Batt Low (Battery fault indicators lit): The panel batteries are faulty or low. Action: Contact your system maintenance company immediately to inspect and potentially replace the batteries.
  • Low Pres Fault (Low pres fault indicator lit): Indicates low pressure in the extinguishant system (e.g., gas cylinder). Action: This requires immediate attention from a qualified engineer. Contact your system maintenance company.
  • Manual Release Fault (Manual release fault indicator lit): A fault with the manual release mechanism. Action: Contact your system maintenance company for inspection and repair.
Weekly Test Procedure

Weekly Test Procedure:

  • Lamp Test: Press the 'Lamp Test' button to ensure all panel indicators illuminate correctly.
  • Test Zones: Use the Access Level 2 functions to put individual zones into test mode. Activate a detector or manual call point in the selected zone to confirm alarm activation and automatic reset. Ensure the system is returned to normal after testing.
13
Morley IAS ZX5Se
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Morley IAS ZX5Se is a Addressable fire panel. It uses a 4-line, 40-character LCD alphanumeric display with backlight, featuring system control keys (Sound Alarms, Silence/Resound, Mute Buzzer, Accept, System Reset) and alphanumeric/interactive keys (0-9, A-Z, <, >, Change, Enter, Yes, No, Shift).. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire panel
Display4-line, 40-character LCD alphanumeric display with backlight, featuring system control keys (Sound Alarms, Silence/Resound, Mute Buzzer, Accept, System Reset) and alphanumeric/interactive keys (0-9, A-Z, <, >, Change, Enter, Yes, No, Shift).
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

To silence and reset the fire alarm panel:

  • **Mute Buzzer:** Press the MUTE BUZZER key to acknowledge the event and silence the internal buzzer.
  • **Silence Alarms:** Press the SILENCE / RESOUND key to silence the sounder output circuits. The ALARMS SILENCED LED will illuminate, and 'ALARMS SILENCED' will be displayed on the LCD. (Press SILENCE / RESOUND again to reactivate sounders if needed).
  • **Reset System:** After the cause of the alarm has been investigated and rectified, press the SYSTEM RESET key to clear all alarm conditions and reset the panel to its normal state.
Display & LED Indicators
  • **FIRE (Red LED):** Indicates a fire alarm condition or that the 'Sound Alarms' key has been pressed.
  • **FAULT (Yellow LED):** Indicates a system fault.
  • **ACKNOWLEDGED (Yellow LED):** A fault or alarm has been accepted, and the internal buzzer silenced.
  • **DISABLEMENT (Yellow LED):** Part of the system (input or output) has been manually disabled.
  • **TEST (Yellow LED):** The system is currently in test mode.
  • **SOUNDER FAULT (Yellow LED):** Indicates a wiring fault with one of the sounder output circuits.
  • **DELAYED MODE (Yellow LED):** An alarm has been detected, but programmed system delays are active, preventing some outputs from operating immediately.
  • **RELAYS DISABLED (Yellow LED):** The relay outputs have been disabled.
  • **EARTH FAULT (Yellow LED):** An earth connection fault has occurred on a cable.
  • **SYSTEM / CPU FAULT (Yellow LED):** The CPU has reset or a system fault has occurred.
  • **SOUNDERS DISABLED (Yellow LED):** The sounder outputs have been disabled.
  • **ALARMS SILENCED (Yellow LED):** The sounder outputs have been silenced.
  • **SUPPLY FAULT (Yellow LED):** A problem with the power supply, battery, or supply input.
  • **POWER (Green LED):** Steady green indicates AC power is present. Flashing indicates a loss of AC power.
  • **Zone FIRE (Red LED):** Flashing indicates the zone is in a fire alarm condition.
  • **Zone Fault (Yellow LED):** Flashing indicates the zone contains faulty devices. Steady indicates the zone is either disabled or in test mode.
Access Levels

The Morley IAS ZX5Se panel has three user control levels:

  • **Level 1 (Display Only):** All displays are functional, but front panel control keys are inhibited. This level is for viewing system status.
  • **Level 2 (User Functions):** All front panel controls are functional, allowing some system operation parameters and functions to be changed (e.g., testing, enabling/disabling zones). Access is gained by entering a 4-digit password from Level 1. Up to ten Level 2 passwords can be programmed.
  • **Level 3 (Programmer Functions):** All front panel controls are functional, allowing full system configuration and programming. This level is intended for use by the system installer/maintenance contractor and requires a different password from Level 1 or 2.

User passwords for Level 2 are 4-digits and are assigned/changed at Level 3 by the installer/maintenance contractor. There are no typical default codes for end-users; these are set by the installer.

Common Faults & What To Do
  • **1. AC Mains Power Failure:**
    • **Cause:** Interruption of the main AC power source.
    • **Action:** The green POWER LED will flash, the internal buzzer will sound, and 'AC Fail' will be displayed. The Supply Fault and Fault LEDs will be lit. If mains power is restored, the POWER LED will return to steady green. Press SYSTEM RESET to clear the latched fault. If power does not return, check the isolator and contact a service engineer.
  • **2. Battery Low / Charger Failure:**
    • **Cause:** Batteries disconnected, battery charger in an 'over-voltage' state (e.g., faulty thermistor), battery voltage below 22V DC, or a failure in the battery charging circuitry.
    • **Action:** 'Battery Missing' or 'Battery Low / Charger Fail' message displayed, and the panel buzzer will sound. Press MUTE BUZZER to silence the buzzer. Press SYSTEM RESET to clear the latched fault after the problem is corrected. If the fault persists, contact a service engineer.
  • **3. Sounder Fault:**
    • **Cause:** A wiring fault with one of the sounder output circuits.
    • **Action:** The SOUNDER FAULT LED will illuminate. This indicates a problem with the wiring to the sounders. Contact a service engineer.
  • **4. Earth Fault:**
    • **Cause:** An earth connection fault on a cable within the system.
    • **Action:** The EARTH FAULT LED will illuminate. This requires specialist attention. Contact a service engineer.
  • **5. System / CPU Fault:**
    • **Cause:** The panel's central processing unit (CPU) has reset, or a general system fault has occurred.
    • **Action:** The SYSTEM / CPU FAULT LED will illuminate. This indicates an internal panel issue. Contact a service engineer.
Weekly Test Procedure

The weekly test procedure for the Morley IAS ZX5Se fire alarm control panel (Zones Test / Walk Test) allows the responsible person to test detection and alarm initiating devices without continually resetting the panel. During the test, the yellow TEST LED is lit.

Procedure:

  1. **Access Test Menu:** From Level 2 access, press the **SHIFT** key to display the user options menu. Then, press **'2'** to select the 'Test' menu.
  2. **Select Zones Test:** From the Test menu, press **'3'** to select 'Zones'.
  3. **Sounder Activation (Optional):** The display will ask 'Ring Bells?'. Press **YES** if you want the sounders to activate briefly when a device is tested (sounders will reset automatically). Press **NO** if you do not want sounders to activate.
  4. **Select Zones to Test:** The display will prompt 'Test from zone ?'. Key in the number of the first zone to be tested and press **ENTER**. Then, it will prompt 'to zone ?'. Key in the number of the last zone to be tested and press **ENTER**.
  5. **Perform Walk Test:** The panel enters Walk Test mode, indicated by a scrolling 'W' and 'Press No to Exit' on the display. Activate a detector or manual call point within the selected zones. The panel will display an activation message, sound the internal buzzer, and illuminate the appropriate zone FIRE LED. After a few seconds, the panel will automatically reset the device and be ready for the next test.
  6. **Terminate Test:** To exit the Walk Test mode, press the **'NO'** key. The panel will display 'Walk Test Terminating, Please wait....' for approximately 20 seconds to ensure all test conditions have cleared.
  7. **Log Results:** Record the details of the test in the site log book.
14
Notifier ID3000 / ID50 / ID60 / ID80
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Notifier ID3000 / ID50 / ID60 / ID80 is a Addressable fire panel. It uses a Liquid Crystal Display (LCD) with five function pushbuttons, twelve numeric/cursor keys, and LED indicators. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire panel
DisplayLiquid Crystal Display (LCD) with five function pushbuttons, twelve numeric/cursor keys, and LED indicators
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

In the event of a fire alarm, follow these steps:

  • Step 1: Silence Internal Buzzer: Press the MUTE BUZZER pushbutton to silence the panel's internal buzzer.
  • Step 2: Silence Sounders: Once evacuation is achieved or directed by an authorised person, press the SILENCE / RESOUND pushbutton to silence the alarm sounders.
  • Step 3: Reset System: After the cause of the alarm has been removed and any activated devices (like manual call points) have been reset locally, press the RESET pushbutton to return the system to 'Status: NORMAL'.
Display & LED Indicators
  • ZONE FIRE (Red LED): Indicates a fire condition in the corresponding zone.
  • ZONE FAULT/DISABLE/TEST (Yellow LED): Indicates a fault, disablement, or test in progress in the corresponding zone.
  • FIRE (Red LED): Indicates a general fire condition on the panel.
  • FAULT (Yellow LED): Indicates a general fault has been detected by the panel.
  • DISABLEMENT (Yellow LED): Indicates the presence of a manually-configured disablement.
  • TEST (Yellow LED): Indicates a test is in progress.
  • DELAYS ACTIVE (Yellow LED): Indicates that delays are active (e.g., before sounders activate).
  • FIRE OUTPUT ACTIVE (Yellow LED): Indicates that fire outputs (e.g., sounders, relays) have been operated.
  • PRE-ALARM (Yellow LED): Indicates a pre-alarm condition exists (a reading higher than normal but not yet fire level).
  • POWER (Green LED): Indicates the status of the power supply (illuminated when mains power is present).
  • SYSTEM FAULT (Yellow LED): Indicates the CPU has reset or a system fault has occurred.
  • EARTH FAULT (Yellow LED): Indicates an earth fault has occurred.
  • PLANT ALARM (Yellow LED): Indicates a fault or warning from a plant-monitoring device.
  • FIRE CONTROL O/P: FAULT/DISABLED (Yellow LED): Indicates a fire control output fault or disablement.
  • FIRE OUTPUT: FAULT/DISABLED (Yellow LED): Indicates a fire output fault or disablement.
  • SOUNDER: FAULT/DISABLED (Yellow LED): Indicates a sounder circuit fault or disablement.
  • POWER SUPPLY FAULT (Yellow LED): Indicates an unsatisfactory power supply to the panel.
Access Levels

The Notifier ID50/ID60 panel uses access levels to control user functions:

  • Access Level 1: This is the basic user level. At this level, you can only operate the MUTE BUZZER and END DELAY pushbuttons.
  • Access Level 2: This level allows access to more operational functions, such as silencing/resounding sounders, resetting the system, and accessing user menus. Access Level 2 can be enabled by turning the keyswitch to the right or by entering a Level 2 access code via the numeric keys.
  • Access Level 3: This level is typically for commissioning engineers and allows configuration changes.

There is no mention of user codes for setting/unsetting an intruder alarm, as this is a fire alarm panel. Default access codes are not provided in the user manual and are typically set during commissioning.

Common Faults & What To Do
  • Fault: No Mains Supply
    Cause: The panel has lost its primary power source (mains electricity).
    Action: Check if there is a power cut in the building. If not, check the circuit breaker for the fire alarm system. If the problem persists, contact your authorised servicing company.
  • Fault: Batteries Missing/Low
    Cause: The backup batteries are either not connected or are discharged/faulty.
    Action: This usually requires technical intervention. Contact your authorised servicing company immediately.
  • Fault: No Reply From Device
    Cause: A specific fire detection device (e.g., smoke detector, call point) is not communicating with the panel.
    Action: Note the device address and location displayed on the LCD. Check the device for any obvious damage or obstruction. If no clear cause is found, contact your authorised servicing company.
  • Fault: Earth Fault
    Cause: An electrical fault where current is leaking to earth within the system wiring.
    Action: This is a technical fault. Contact your authorised servicing company immediately.
  • Fault: Sounder Fault/Disabled
    Cause: A sounder circuit has a fault or has been manually disabled.
    Action: If a sounder is disabled, it should be re-enabled by an authorised person. If it's a fault, note the details and contact your authorised servicing company.
Weekly Test Procedure

The weekly test procedure for the Notifier ID50/ID60 fire alarm panel for the responsible person is as follows:

  • Step 1: Initiate Test Mode: Access the 'TEST - User Option' menu (Section 4.9 in the manual) using Access Level 2.
  • Step 2: Select Test Type: Choose the appropriate test option, such as 'Zones - User Option' (Section 4.9.3) or 'Auto High Test - User Option' (Section 4.9.4).
  • Step 3: Activate a Device: Activate a different fire detection device (e.g., a smoke detector or manual call point) each week to ensure all devices are tested over a period.
  • Step 4: Verify Alarm: Confirm that the panel registers the alarm, the internal buzzer sounds, and the appropriate LEDs illuminate.
  • Step 5: Silence and Reset: Follow the standard Silence and Reset procedure (MUTE BUZZER, SILENCE / RESOUND, RESET) after verifying the alarm.
  • Step 6: Log Test: Record the test in the fire alarm log book, noting the date, device tested, and outcome.

For detailed instructions on navigating the test menus, refer to the full operating manual or consult with your authorised servicing company.

15
Protec 6000 Series Fire Alarm Control Panels (e.g., 6100, 6500)
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Protec 6000 Series Fire Alarm Control Panels (e.g., 6100, 6500) is a Addressable fire panel. It uses a 4x20 character liquid crystal display with a full colour 7” touch screen graphical display (for 6500), twin common fire LED indicators, 16 separate zonal fire LED’s, power on, pre-alarm, system fault, common fault, test and disablement LEDs.. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire panel
Display4x20 character liquid crystal display with a full colour 7” touch screen graphical display (for 6500), twin common fire LED indicators, 16 separate zonal fire LED’s, power on, pre-alarm, system fault, common fault, test and disablement LEDs.
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

To Silence & Reset the Protec 6000 Series (6100/6500) Fire Alarm Control Panel:

  • Unlock the panel using key 830.
  • Press ‘To Silence Touch Here & Log In.’
  • Enter 2000 then press ‘Enter’.
  • Press and hold ‘Silence.’
  • Press and hold ‘Reset.’
  • The panel should return to normal mode.
  • Lock the fire panel using key 830.
Display & LED Indicators
  • **General Fire Indicator:** Illuminates when a detector activates.
  • **Multifunction Zone Indicator:** Flashing red for fire.
  • **Fault Indications:** Displayed on the front panel, internal buzzer pulses slowly.
  • **General Fault indicator:** Illuminated, accompanied by ‘Aux Supply Fault’ indicator or ‘Repeat Fault’ indicator.
  • **OPERATED indicator:** Illuminates upon activation of the Fire Brigade Panel.
  • **Power on:** LED indicator.
  • **Pre-alarm:** LED indicator.
  • **System fault:** LED indicator.
  • **Common fault:** LED indicator.
  • **Test:** LED indicator.
  • **Disablement:** LED indicator.
Access Levels
  • **Access Level 1 (General User):** Allows viewing of system status (zone fire, fault, disablement, test states, system faults, disablements).
  • **Access Level 2 (Authorised / Trained User):** Allows menu navigation, setting zones into walk test mode, viewing event logs, and other operational functions. The typical code to enter Access Level 2 is 2000.
Common Faults & What To Do
  • **Fault: Supply Fault**
    Cause: A fault has been detected in the power supply or auxiliary power supply.
    Action: Check the power connection to the panel. If the fault persists, contact a qualified engineer.
  • **Fault: Repeat Panel Fault**
    Cause: A fault has been detected on a repeat panel connected to the 6100, or the wiring to the repeat panel is faulty.
    Action: Check the repeat panel and its wiring. If the fault persists, contact a qualified engineer.
  • **Fault: Zone Fault**
    Cause: A fault has been detected in a specific fire zone (e.g., a detector or wiring issue).
    Action: Note the zone number displayed. Visually inspect the devices in that zone for any obvious damage or obstructions. If unable to identify the cause, contact a qualified engineer.
  • **Fault: Alarm Fault**
    Cause: A fault in the alarm sounder circuit.
    Action: Check if all sounders are functioning correctly. If not, contact a qualified engineer.
  • **Fault: Disablement**
    Cause: A zone or output has been disabled, preventing it from operating normally.
    Action: Check the panel display for disabled zones or outputs. If a critical zone is disabled unintentionally, contact a qualified engineer to re-enable it.
Weekly Test Procedure

Weekly Fire Alarm Test Procedure for Protec 6000 Series (6100/6500) Fire Alarm Control Panel:

  • Before the test begins, the fire panel will be in normal mode: The green power light is illuminated, and the Protec logo displayed on the panel display.
  • Unlock the panel using key 830.
  • Isolate any plant (e.g., boilers, hot water systems) linked to the fire alarm at the plant isolation switch (if applicable).
  • Activate a manual call point using a black testing key.
  • The fire panel will now be in fire mode.
  • Press ‘To Silence Touch Here & Log In.’ This will bring up a keypad on the display screen.
  • Press the bar at the bottom of the display panel.
  • Enter 2000 then press ‘Enter’.
  • Press and hold ‘Silence.’
  • Press and hold ‘Reset.’
  • The panel should return to normal mode.
  • Enable any plant that was isolated during the test at the plant isolation switch (if applicable).
  • Lock the fire panel using key 830.
16
Siemens Cerberus PRO FC901
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Siemens Cerberus PRO FC901 is a Addressable fire alarm control panel. It uses a 160 by 64 dots, backlit LCD with discrete LED indicators and push-button controls. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable fire alarm control panel
Display160 by 64 dots, backlit LCD with discrete LED indicators and push-button controls
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

When an alarm occurs, the alarm LED flashes, the local panel buzzer activates, and the LCD displays the alarm zone/point.

  • Press the ACKNOWLEDGE button to silence the local panel buzzer and change the alarm LED from flashing to steady. The LCD will indicate acknowledged events.
  • To silence audible/visual notification appliances (if permitted), press ALARM SILENCE.
  • After the alarm condition has been corrected, press the RESET button to return the system to standby operation.
Display & LED Indicators
  • ALARM LED: Flashing during an alarm, steady after ACKNOWLEDGE.
  • SUPERVISORY LED: Flashing during a supervisory condition.
  • TROUBLE LED: Flashing during a trouble condition, steady after ACKNOWLEDGE.
  • NAC SILENCED LED: Indicates Notification Appliance Circuits are silenced.
  • AUDIBLES ON LED: Indicates audibles are active.
  • SYSTEM GROUND FAULT LED: Indicates a system ground fault.
  • SYSTEM POWER LED: Indicates system power status.
  • LCD Display: 160x64 dots, backlit. Displays event data, including alarms, troubles, zone/device identification, and event history.
Access Levels

The FC901 has two maintenance access levels protected by passwords:

  • Level 2: Provides control functions (e.g., configuring Quick Test parameters, extending/canceling Quick Test mode, disabling/enabling devices/NACs).
  • Level 3: Provides control functions and parameter change functions.

The manual does not explicitly mention a "Level 1" or user codes for intruder systems, as this is a fire panel.

Common Faults & What To Do
  • Ground Fault:
    • Cause: Low resistance detected between the device and ground.
    • Action: Contact service personnel to identify and rectify the ground fault.
  • Open Trouble:
    • Cause: A break in the circuit wiring.
    • Action: Contact service personnel to inspect and repair the circuit wiring.
  • Short Trouble:
    • Cause: A short circuit in the device or wiring.
    • Action: Contact service personnel to identify and clear the short circuit.
  • Dirty Device:
    • Cause: An SLC device (e.g., smoke detector) is dirty and may not function correctly.
    • Action: Contact service personnel to clean or replace the dirty device.
  • AC Fail:
    • Cause: Loss of primary AC power to the system.
    • Action: Check the main power supply to the panel. If power is restored, the fault should clear. If not, contact service personnel.
Weekly Test Procedure

The manual describes a "Quick Test" mode for testing devices. This is likely the procedure for the responsible person:

  1. Enter L2 user level and navigate to the "Quick Test" item in the Operate menu.
  2. Configure Quick Test parameters (e.g., Quick Test Time, Disable Output, Annunciator Off, History Off, NAC Off).
  3. Select "START" to initiate Quick Test mode.
  4. Initiate addressable devices to test them.
  5. The system will automatically quit Quick Test mode after the configured time, or the L2 user can manually quit by selecting "Cancel (Quick Test)" in the Operate menu.
17
Ziton ZP3
Customer Operation & Troubleshooting Guide
Addressable
System Overview

The Ziton ZP3 is a Addressable intelligent fire detection system. It uses a 160-character LCD display with zone and function LEDs. This guide is for the Responsible Person and building occupants.

Panel TypeAddressable intelligent fire detection system
Display160-character LCD display with zone and function LEDs
StandardBS 5839-1 / EN 54
On AlarmEvacuate immediately — do not investigate
Silencing & Resetting the Panel

When a fire alarm occurs, follow these steps:

  • **Step 1: Acknowledge the alarm.** Press the **Accept** button. This will silence the panel buzzer and change flashing alarm indicators to steady.
  • **Step 2: Investigate the alarm.** Identify the zone displayed on the LCD and check the area to determine the cause of the alarm.
  • **Step 3: Silence building sounders.** Once you are sure the situation is under control or the area has been evacuated, press the **Silence Alarms** button.
  • **Step 4: Restore and Reset.** After the cause of the alarm has been resolved (e.g., smoke cleared, broken call point reset), press the **Reset** button to clear all alarms and restore the panel to normal operation.
Display & LED Indicators
  • **FIRE Indicator (Red LED):** Illuminates when a fire alarm is present. Flashes for a new alarm, becomes steady once acknowledged.
  • **FAULT Indicator (Yellow LED):** Illuminates when a fault is detected in the system.
  • **DISABLED Indicator (Yellow LED):** Illuminates when any part of the system (e.g., a zone, sensor, sounder) has been deliberately disabled.
  • **OTHER Indicator (Yellow LED):** Illuminates for alarms not categorized as fire, fault, or disabled (e.g., pre-alarms, security alarms, non-fire events, service indications).
  • **Zonal Fire Indicators (Red LEDs):** Located on the left side of the panel, these illuminate to show which specific zone has initiated a fire alarm. Flashes for new, steady after accepted.
  • **LCD Display:** Shows text messages identifying the zone and type of alarm or event. Can display two alarms simultaneously, with scroll buttons to view more.
  • **Power On Indicator (Green LED):** Indicates the panel is receiving power and operating normally.
Access Levels

The ZP3 Fire Control Panel uses password-protected access levels to control who can perform certain operations. For a non-technical end-user, typically only Level 1 access is relevant, which allows basic operations like acknowledging alarms and silencing sounders.

  • **Level 1 Access:** Allows basic operations such as acknowledging alarms, silencing sounders, and viewing system status. This level does not require a password for these basic functions.
  • **Level 2 Access (or higher):** Required for more advanced functions like disabling system elements or performing maintenance tasks. This level is typically restricted to trained maintenance personnel and requires a password.
Common Faults & What To Do
  • **Fault 1: Panel Buzzer Sounding Continuously & FAULT LED On**
    Cause: A fault has been detected in the system (e.g., wiring issue, sensor problem, power supply issue).
    Customer Action: Press the **Accept** button to silence the panel buzzer. Note the fault message on the LCD display and contact maintenance personnel immediately.
  • **Fault 2: DISABLED LED On**
    Cause: A part of the fire alarm system (e.g., a specific zone or sounder) has been deliberately disabled, possibly for maintenance or to prevent false alarms in a specific area.
    Customer Action: Check the LCD display to see which part of the system is disabled. If this is unexpected or if a fire alarm occurs while sounders are disabled, contact maintenance personnel.
  • **Fault 3: OTHER LED On**
    Cause: An alarm or event that is not a fire, fault, or disablement has occurred (e.g., a pre-alarm indicating early smoke detection, a security alarm, or a non-fire input).
    Customer Action: Press the **Accept** button to acknowledge. Check the LCD display for details of the 'Other' alarm and take appropriate action based on the specific message (e.g., investigate a pre-alarm). If unsure, contact maintenance personnel.
  • **Fault 4: Loss of Mains Power**
    Cause: The main electrical supply to the panel has been interrupted. The panel will switch to battery backup.
    Customer Action: The panel will indicate a fault. Contact maintenance personnel to investigate the power loss and restore mains supply. The system will continue to operate on batteries for a limited time.
  • **Fault 5: Incorrect Time/Date Displayed**
    Cause: The panel's internal clock is incorrect, possibly due to a power interruption or not being set correctly.
    Customer Action: This is a minor issue. If you have the appropriate access level, you can correct the time and date via the Operator Menu. Otherwise, report it to maintenance personnel.
Weekly Test Procedure

The responsible person should perform weekly checks to ensure the system is operational. Before starting, inform any alarm-receiving centres and building occupants.

  • **Step 1: Notify.** Contact the alarm-receiving centre to inform them of the test.
  • **Step 2: Lamp Test.** Perform a lamp test (via the Operator Menu) to ensure all LEDs on the panel fascia are working.
  • **Step 3: Activate a Device.** Operate at least one fire detection device (e.g., a manual call point using its test key, or a smoke detector using a smoke generator) in a different zone each week.
  • **Step 4: Verify Sounders.** Ensure that the associated building sounders activate.
  • **Step 5: Verify Remote Alarm (if applicable).** Confirm that the alarm was received at the remote manned centre.
  • **Step 6: Verify Auxiliary Equipment (if applicable).** Ensure any auxiliary equipment (e.g., door releases) operates as configured.
  • **Step 7: Silence Alarms.** Press the **Accept** button, then the **Silence Alarms** button, and confirm sounders silence.
  • **Step 8: Reset System.** Press the **Reset** button to restore the panel to normal.
  • **Step 9: Record.** Record all test details and any defects found in the system logbook.